Account Director

Troy, MI (On-site)

$97K/yr – $133K/yrSenior Level6+ years expFull time

Posted 3 hrs ago

Job Summary

Owns client relationship management and account leadership, driving strategic CRM programs, project delivery, and growth opportunities across client organizations.

  • Client relationship development and ongoing account planning
  • Strategic CRM program leadership across phases and retail focus
  • Cross-sell opportunities and senior-level client engagement

Job Description

Responsibilities

  • Ideal candidate must possess:
  • - Client Relationship Management:
  • - Build strong, collaborative relationships with clients and their agencies.
  • - Provide strategic guidance and thought leadership in all phases of CRM and specifically within Retail
  • - Identify and pursue opportunities to cross-sell and expand services within client organization
  • - Develop and maintain relationships at senior levels within client organization
  • - Account Leadership:
  • - Create and execute annual account plans
  • - Develop and implement programs & tactics aligned with strategic goals
  • - Oversee account service efforts and ensure high-quality work

Requirements

  • Bachelor’s degree in Marketing, Business, or a related field preferred. Equivalent professional experience will be considered in lieu of a degree
  • Minimum of six years of relevant experience in account management, marketing, or a related field
  • Strong strategic planning, project management, and execution skills
  • Excellent communication, presentation, and interpersonal skills
  • Solid understanding of marketing principles and industry trends
  • Ability to drive strategies to implementation and achieve results
  • Proven ability to build and maintain strong client relationships
  • High standards, strong work ethic, and ability to work both independently and as part of a team
  • Excellent organizational skills and ability to manage multiple priorities
  • Proficiency in Microsoft Office Suite; Adobe Suite

Benefits

  • The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include: Monetary assistance and support for Adoption, Surrogacy and Fertility Monetary assistance and support for pet adoption Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance Tuition Assistance Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more Matching Gifts programs Flexible working arrangements Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility) Business Resource Groups that support multiple affinities and alliances The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents. We also offer medical and voluntary benefits to our freelancers and temporary employees. Voluntary benefit options include supplemental medical insurance, transportation, and parking benefits, legal benefits, pet insurance, and auto and home insurance. You must be actively employed for 90 consecutive calendar days in order to be eligible for Publicis medical and voluntary benefits.
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Publicis Digital Experience

A division of Publicis Groupe, Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and provide scaled access to the digital capabilities of Publicis Groupe in service of our clients. Together, the Publicis Digital Experience portfolio endeavors to create value at the intersection of technology and experiences to connect brands and people. Our model to transform every brand experience will help clients navigate, develop, and activate commerce in a way that will provide them with a future-proof model for modern marketing. With our unique expertise in consumer engagement, CRM, and commerce, Publicis Digital Experience powers brands and empowers people in a new era of creativity. An ever-changing landscape and the need for fluid thinking is just part of our problem-solving nature. Which means we're untethered from any specific medium or method—we go where ideas will work best. We are an expanding network of more than 7,000 employees across global offices, unified under the Publicis Digital Experience umbrella. Our portfolio includes agency brands such as Razorfish, Digitas, Mars United Commerce, Arc Worldwide, Saatchi & Saatchi X, Plowshare and 3Share. Our capabilities span the full customer journey—from creative and experience to Commerce and CRM—through specialized practices like ConnectedCRM and the Publicis Commerce.

New York, New York, USA
71 employees (21 in marketing)

Salaries

Posted range

$97K/yr – $133K/yr

Taken straight from the job posting.

See all Publicis Digital Experience salaries

Marketing Team

Marketing Team Size
20 (28% of company)
Median Career Experience
16 years
Median Tenure
2.4 years
Marketing Roles Posted (Last 30 Days)
4

Headcount Trend

Current headcount: ~71
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Account Director

Publicis Digital Experience · Troy, MI · On-site