Account Director

West Chicago, IL (Hybrid)

$121K/yr – $174K/yrSenior Level5+ years expFull time

Posted 8 hrs ago

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Job Summary

Own end-to-end client invoicing, approvals, project status, budgeting, and governance to ensure timely billing and financial visibility.

  • Owns multi-workstream finance operations, from invoicing and approvals to budgeting and reporting.
  • Lears cross-functional collaboration with Finance, Legal, and Account Management to keep client engagements on track.

Job Description

Responsibilities

  • Client Invoicing & Financial Operations
  • - Verify invoices for accuracy, completeness, and alignment to approved scope, client requirements, and internal billing standards.
  • - Serve as the primary day-to-day point of contact with the client for invoice-related questions, documentation, timing, and resolution of open items.
  • - Coordinate internal reviews and approvals required to support timely and accurate billing and client submission.
  • - Track invoice status, payment progression, and outstanding items, escalating risks or delays as appropriate.
  • Approval Management & Governance
  • - Manage and document required client and internal approvals, ensuring proper backup, audit readiness, and clear ownership.
  • - Maintain organized records of decisions, approvals, requests, and changes to support transparency and traceability.
  • - Partner with Finance, Account Management, Legal/Compliance, and operational stakeholders to ensure processes are followed consistently.
  • Project Management & Status Reporting

Requirements

  • 5+ years of experience in marketing operations, account operations, client service, finance operations, project management, or a related role.
  • Experience managing invoicing, approvals, budgeting, forecasting, or operational reporting in a client-facing environment.
  • Strong attention to detail with the ability to review financial documentation and identify discrepancies or missing information.
  • Excellent communication and stakeholder management skills, including comfort engaging directly with client contacts.
  • Proven ability to manage multiple priorities, track details, and drive follow-through in a matrixed organization.
  • Proficiency with Microsoft Office tools, especially Excel and PowerPoint; experience with project tracking or financial systems preferred.

Benefits

  • The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.
  • We also offer medical and voluntary benefits to our freelancers and temporary employees. Voluntary benefit options include supplemental medical insurance, transportation, and parking benefits, legal benefits, pet insurance, and auto and home insurance.
  • Monetary assistance and support for Adoption, Surrogacy and Fertility
  • Monetary assistance and support for pet adoption
  • Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
  • Tuition Assistance
  • Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
  • Matching Gifts programs
  • Flexible working arrangements
  • Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
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Publicis Digital Experience

A division of Publicis Groupe, Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and provide scaled access to the digital capabilities of Publicis Groupe in service of our clients. Together, the Publicis Digital Experience portfolio endeavors to create value at the intersection of technology and experiences to connect brands and people. Our model to transform every brand experience will help clients navigate, develop, and activate commerce in a way that will provide them with a future-proof model for modern marketing. With our unique expertise in consumer engagement, CRM, and commerce, Publicis Digital Experience powers brands and empowers people in a new era of creativity. An ever-changing landscape and the need for fluid thinking is just part of our problem-solving nature. Which means we're untethered from any specific medium or method—we go where ideas will work best. We are an expanding network of more than 7,000 employees across global offices, unified under the Publicis Digital Experience umbrella. Our portfolio includes agency brands such as Razorfish, Digitas, Mars United Commerce, Arc Worldwide, Saatchi & Saatchi X, Plowshare and 3Share. Our capabilities span the full customer journey—from creative and experience to Commerce and CRM—through specialized practices like ConnectedCRM and the Publicis Commerce.

New York, New York, USA
71 employees (21 in marketing)

Headcount Trend

Current headcount: ~71

Marketing Team

Marketing Team Size
20 (28% of company)
Median Career Experience
16 years
Median Tenure
2.3 years
Marketing Roles Posted (Last 30 Days)
4