Responsibilities

• Verify invoices for accuracy, completeness, and alignment to approved scope, client requirements, and internal billing standards.
• Serve as the primary day-to-day point of contact with the client for invoice-related questions, documentation, timing, and resolution of open items.
• Coordinate internal reviews and approvals required to support timely and accurate billing and client submission.
• Track invoice status, payment progression, and outstanding items, escalating risks or delays as appropriate.
• Manage and document required client and internal approvals, ensuring proper backup, audit readiness, and clear ownership.
• Maintain organized records of decisions, approvals, requests, and changes to support transparency and traceability.
• Partner with Finance, Account Management, Legal/Compliance, and operational stakeholders to ensure processes are followed consistently.
• Support the SVP, Client Service with project planning, milestone tracking, issue management, and executive-ready status updates.
• Maintain project trackers, action logs, timelines, and reporting materials to provide clear visibility across workstreams.
• Identify dependencies, risks, and blockers early and coordinate follow-up to keep work moving against agreed priorities.

Requirements

• 5+ years of experience in marketing operations, account operations, client service, finance operations, project management, or a related role.
• Experience managing invoicing, approvals, budgeting, forecasting, or operational reporting in a client-facing environment.
• Strong attention to detail with the ability to review financial documentation and identify discrepancies or missing information.
• Excellent communication and stakeholder management skills, including comfort engaging directly with client contacts.
• Proven ability to manage multiple priorities, track details, and drive follow-through in a matrixed organization.
• Proficiency with Microsoft Office tools, especially Excel and PowerPoint; experience with project tracking or financial systems preferred.

Benefits

• Monetary assistance and support for Adoption, Surrogacy and Fertility
• Monetary assistance and support for pet adoption
• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
• Tuition Assistance
• Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
• Matching Gifts programs
• Flexible working arrangements
• Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
• Business Resource Groups that support multiple affinities and alliances
• The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.