Responsibilities

• Manage a portfolio of client accounts, serving as a strategic advisor and primary day-to-day client contact while independently leading client meetings and strategy discussions.
• Set team priorities and oversee day-to-day workflows, assignments, timelines, and deliverables to ensure work is high-quality, on time, and aligned with client objectives.
• Lead strategic media outreach and provide guidance on media relations, proactively identifying opportunities for high-impact coverage and increased visibility.
• Develop strategic plans, client communications, and recommendations that address client needs and demonstrate a strong understanding of industry and communications trends.
• Monitor client goals, metrics, and performance, identifying opportunities to adjust strategies, strengthen results, and proactively expand client relationships.
• Ensure teams consistently pursue proactive, creative, and integrated communications opportunities, including media relations, social media, and amplification.
• Foster a collaborative and high-performing team environment by modeling agency values, supporting employee development, providing coaching and feedback, and helping team members achieve their goals.
• Support new business and agency growth initiatives, including pitches, RFPs, thought leadership, and opportunities to expand existing client relationships.
• Contribute to ongoing professional development and agency initiatives while maintaining strong judgment, discretion, organization, and ownership across client and team responsibilities.

Requirements

• 7+ years of experience in public relations, communications, or a related field, with a track record of increasing responsibility and client ownership.
• Demonstrated expertise and enthusiasm for working with technology clients, with a strong understanding of the tech media landscape and ability to translate industry trends into compelling communications strategies.
• Exceptional written and verbal communication skills, with the ability to develop compelling narratives, strategic pitches, client communications, and other high-impact materials.
• Strong media relations expertise and a creative, strategic approach to developing and executing media outreach, thought leadership, speaking opportunities, and award submissions.
• Proven ability to identify compelling stories, creative angles, and new opportunities that generate meaningful results for clients.
• Confident communicator with strong executive presence and the ability to build trusted relationships with clients, media, and team members at all levels.
• Demonstrated ability to manage multiple client accounts and priorities simultaneously, exercise sound judgment, and deliver high-quality work in a fast-paced environment.
• Proven ability to lead and mentor teams, delegate effectively, provide thoughtful feedback, and foster a collaborative, high-performing team environment.