Responsibilities

• Own client success and portfolio revenue for a set of full-service clients, to whom we deliver media, merchandising, planning, and content services
• Drive the Development of annual strategic roadmaps, growth plans, promotional calendars, and business reviews across all the clients in the portfolio, with a strong focus on profitability and scaling performance
• Support the team in identifying growth opportunities, upsell initiatives, and ways to expand existing scopes of work
• Advocate for the clients internally and ensure alignment on deadlines, ownership, and execution quality
• Help brands innovate beyond foundational Amazon execution through channel expansion and creative testing
• Lead a team of account managers (2-3): manage the teams cadence, ensure proper workload allocation, and oversee quality of the work
• Mentor and coach Account Managers/Associates, while providing regular feedback to elevate performance and long term success
• Own performance plans process and deliver performance reviews.
• Lead and manage directly a short-list of top-tier client accounts end-to-end across Amazon and marketplaces, owning strategy, execution, and performance
• Serve as the primary client partner - lead conversations, present recommendations, and drive key business decisions with senior stakeholders including C-suite

Requirements

• 7+ years experience in marketplace management with strong Amazon (1P/3P) and Walmart (1P/3P) expertise
• Proven experience managing enterprise-level accounts and leading conversations at the executive level
• Prior experience managing and developing a team with high standards for ownership and delivery
• Strong presentation, communication, and client-facing confidence; comfortable leading calls and challenging constructively
• Highly organized, responsive, detail-oriented, and able to manage multiple workstreams simultaneously
• Strong analytical ability with comfort in Excel/Sheets, creating insights and translating them into strategy
• Commercial mindset with the ability to identify revenue opportunities and influence decision-making
• Growth-oriented, accountable, collaborative, and motivated to build strong long-term relationships

Benefits

• Podean is proud to be recognized as one of Digiday’s Best Employers for Remote Employees . We combine the energy of a fast-growing global agency with the balance and trust of a remote-first culture. You’ll join a globally connected, award-winning team that values:
• 💰 Competitive compensation aligned to experience and market benchmarks
• 💻 Remote-first flexibility - work from anywhere, with trust and autonomy
• 🌎 Global collaboration - working with experts across regions and time zones
• 🚀 Career growth and development - opportunities to evolve as we scale
• 🏝️ 5-Year Sabbatical + Travel Stipend - After your 5-year anniversary, take a fully paid month-long sabbatical, plus a travel reimbursement to make your experience restorative and inspiring
• 💬 Positive-energy culture - grounded in respect, inclusion, and accountability
• 🏆 Meaningful impact helping some of the world’s most progressive brands grow