Responsibilities

• Act as a business manager for a large, complex client or group of clients
• Identify growth opportunities within clients, create strategies for winning additional business
• Own the business plan for the client, keep it updated and work with teams to provide targeted solutions that fulfill the plan
• Provide direction and motivation for brand stewardship on behalf of clients
• Successfully lead account team staff and processes, and the ongoing improvement of those processes
• Manage the mood, people, resources, and activities involving the clients
• Be the central point of communication between the company and the client
• Ensure new revenue streams are developed within company margin expectations
• Ensure client satisfaction by creating solutions for issues standing in the way of project team success. Raise awareness with internal teams until resolution is found.
• Set the table for every project and delegate them to the team. Follow up. They are all important.