Responsibilities

• Oversee and lead all account management processes on our Healthcare team.
• act as a senior solution-oriented leader who thrives on developing lasting relationships between the client and agency teams.
• Utilize deep industry knowledge and experience to inspire team members to make our strategy, creative, and digital campaigns more innovative, smarter, and more robust.
• This position involves consistent client contact and operates at a high level in all aspects of account management.
• Provide strategic leadership for the Account Management team, including:
• Serve as the trusted voice of the consumer by assimilating customer and marketplace insights into the development of strategies and marketing programs
• Efficiently balance the dual expectations of the agency and our clients
• Guide clients by educating them with strategy, ideas, trends, and thought leadership
• Responsible for creating relationships with senior clients to facilitate the overall needs of the client and agency
• Sign off on materials for reporting to the client
• Grow business by utilizing experience to identify additional business needs and implement solutions
• Leverage experience and capabilities to craft strategic and creative solutions for both existing and new business clients
• Incorporate senior staff from other departments as project objectives or issues warrant
• Manage and grow a team as a mentor and trusted advisor to account team

Requirements

• 8-10+ years of account management/consulting experience within an advertising agency, focused on healthcare clients
• Bachelor’s degree and/or equivalent experience
• Experience working in healthcare systems
• Strong background in advertising, online experience, analytics, and strategic planning work.
• Ability to evaluate competitive communications across categories, consumer, service, cultural trends, etc.
• Willingness to roll up your sleeves to be a constant leader to a team in a highly collaborative environment and to develop and execute client service strategies
• Advanced client management skills, especially as it relates to expanding business within existing clients
• Superior professional communication and presentation skills
• Commitment to the client, attention to detail, and strong problem-solving ability

Preferred

• Benefits are not listed beyond general offerings in the provided content; no additional preferred items provided.

Benefits

• meaningful Medical, Dental, Vision, Life Insurance
• 401K
• Lifestyle Spending Account
• Employer Paid Life & Disability Insurance
• Flexible Time off & Holidays plus many other benefits and rewards