Account Director level

Responsibilities

• Build strong day-to-day client relationships and begin providing counsel on defined projects, with support from senior account leaders.
• Manage defined workstreams across portfolio, pipeline and unbranded disease awareness initiative
• Support the development of communications strategies and plans that connect business and portfolio priorities with the needs of rare-disease stakeholders.
• Coordinate project timelines, deliverables and approvals, anticipating needs and escalating issues or decisions at the right time.
• Draft and review high-quality client materials, including communications plans, messaging, executive content, presentations, research summaries and impact-report content.
• Guide junior team members through clear delegation, coaching and feedback, while partnering with senior leaders on team priorities and resourcing.
• Collaborate with strategy, creative, digital, media and other specialists to deliver integrated work that is consistent across audiences and channels.
• Support account operations by tracking staffing, scopes, budgets and utilization for assigned projects and flagging risks early.
• Bring forward thoughtful ideas and identify ways to improve current programs or add value, working with senior leaders to shape recommendations for the client.

Requirements

• Bachelor’s degree
• Minimum 6 years’ experience in a professional environment within the healthcare public relations and/or communications industries.
• Ability to multi-task and perform under pressure in a fast-paced (but fun) environment, meeting internal and external deadlines.
• Demonstrated ability to build strong day-to-day client relationships, contribute thoughtful counsel and know when to engage senior leaders.
• Experience managing defined workstreams and guiding junior team members through clear delegation, feedback and quality control.
• Ability to translate business and portfolio priorities into clear communications plans, messaging and high-quality client materials.
• Strong project-management and operational skills, including tracking timelines, deliverables, staffing, scopes and budgets for assigned work.
• Excellent written, verbal and presentation skills.

Preferred

• Agency experience
• Experience and interest in healthcare communications; experience in rare diseases, oncology, healthcare, scientific communications; experience with branded product communications
• An understanding of social media processes/tools/approach/regulations, corporate review processes, healthcare regulations/pharma industry and issues management

Benefits

• The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.