Responsibilities

• Client Relationships: Build trust with client senior management and maintain regular, satisfaction-focused communications.
• Account Growth: Identify challenges and upsell opportunities; collaborate with leaders to present compelling solutions that drive additional projects.
• Account Finance: Manage account financials and lead monthly/quarterly forecasting.
• Project Oversight: Own the client briefing to execution, lead the agency team, and ensure work stays on strategy, on time, and on budget.
• Leadership & Strategic Guidance: Serve as the client champion, bring their perspective to the work, and influence brand planning, budgets, and strategy.
• Internal Relationships: Build strong cross-capability relationships to deliver complex projects and meet client objectives.
• Knowledge & Expertise: Maintain deep understanding of omnichannel marketing, data, analytics, and related technologies relevant to the account.

Requirements

• 10+ years of pharmaceutical agency experience with DAOR brand exposure.
• Bachelor's degree in marketing, communications, or related field.
• Strong leadership, client-facing presence with C-Suite interaction, and excellent communication skills.
• Proven ability to manage multiple projects under pressure with sharp analytical and strategic thinking.
• Travel willingness to travel frequently (1-2 times per month).