Account Director

USA (Remote)

Salary Not AvailableSenior Level7+ years expOther

Posted 4 months ago

Job Summary

Drive client strategy and end-to-end account management for CRM and direct-mail programs within Belardi Wong.

  • Own planning, execution, and reporting of mail plans and CRM campaigns.
  • Must-have: Minimum 7+ years direct marketing experience with advanced Excel and PowerPoint.
  • Standout: Strong opportunity to cross-sell and proactively resolve client issues across campaigns.

Job Description

Responsibilities

  • Planning, preparation and presentation of mail plans, and recommendations for new and current accounts. Develop and implement client strategy.
  • Role focuses on clients’ CRM and customer acquisition programs through direct mail and catalogs
  • Recognize opportunities to cross-sell and upsell other Belardi Wong services and products.
  • Detailed analytical skills to report on campaign, seasonal, and annual success metrics.
  • Create PowerPoint decks to review results, plans, and strategy options with clients.
  • Maintain accuracy of reporting & integrity of customer service relationships with clients.
  • Stay abreast of industry trends and technology advancement in the industry.
  • Responsible for keeping client schedules and establishing meeting dates.
  • Work with Account Leads to review Account Status and ensure all deadlines are met.
  • Overall management and retention of client accounts.

Requirements

  • Minimum 7+ years direct marketing experience required. Bachelor\'s degree (B.A./B.S.) required.
  • Mailer, Co-op database, or agency experience preferred.
  • Advanced Excel and PowerPoint knowledge.
  • Knowledge of general industry procedures, practices, and terminology.
  • Knowledge of supervisory techniques to accomplish instruction, motivation, and training of personnel.
  • Skill in group facilitation and leadership.

Preferred

  • Mailer, Co-op database, or agency experience preferred.

Benefits

  • Belardi Wong offers excellent benefits packages including 401k w/ company match, business casual dress, summer hours, coaching, mentorship programs, customized training & more!
  • For immediate consideration, please provide your resume, salary requirements, and current contact information.
  • Belardi Wong is committed to enabling a workplace culture that supports an open dialogue, teamwork, and trust. We value honesty, integrity, quality, diversity, innovation, and learning. We invest in our clients and our employees. Our staff is supported through education, training, and leadership; empowered to succeed and untap their full potential.
Belardi Wong logo

Belardi Wong

What began in 1997 as a direct response marketing company has grown with the needs of our community of clients to provide a full-service digital and direct marketing solutions firm that completes the entire customer journey. Today, we provide a holistic and disciplined approach to planning, integration and measurement.We work with premier commercial brands, non-profits and organizations to launch, integrate, optimize, and effectively expand their marketing programs. More specifically, we develop comprehensive strategies breaking down marketing silos to help our clients determine the next best way to invest their marketing budgets. Given our depth of experience and track record of proven success, we have also become the “go-to” agency for emerging brands, online retailers and wholesalers looking to expand their marketing reach by launching catalogs.We are a team of passionate entrepreneurs; our desire to serve our clients is what drives us to continuously seek opportunities to evolve, innovate and elevate our services. We do this by being laser-focused on our mission to deliver revenue, profit and file growth for our clients through originality and thought partnership.

Founded in 1997
New York, New York, USA
79 employees (17 in marketing)
Belardi Wong logo

Account Director

Belardi Wong · USA · Remote