Account Development Liaison - Washington DC Region - Hospitals and Doctors Offices- Capital Caring Health

District of Columbia, USA

$76K/yr – $114K/yrMid Level2+ years expFull time

Posted 2 months ago

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Job Summary

Own the referral-network growth and territory-planning agenda for healthcare admissions, turning doctor, hospital, and facility relationships into predictable growth through data-driven quarterly plans and high-velocity outreach.

  • Grow and maintain a high-value referral network with hospitals, physicians, and care facilities to drive admissions.
  • Own a structured, data-informed territory plan and 50+ weekly calls to consistently hit goals.

Job Description

Responsibilities

  • Cultivates, expands, and maintains quality professional relationships with new and existing referral sources such as hospitals, physicians, skilled nursing facilities, assisted living facilities, home health and companion care agencies, and other referral sources.
  • Provides a consistent professional presence in the healthcare community with all identified referral sources within assigned territory; includes participation in appropriate clinical groups and interaction with referral sources during business hours, as well as weekends, evenings and holidays in order to meet required admission goals. Activities resulting in 90% customer facing time/travel and less than 10% administrative duties.
  • Responsible for ongoing territory management ensuring that assigned accounts reflect up-to-date, accurate profile information. Completes all sales call documentation in the CRM timely and with accuracy.
  • Responsible for the development of data driven, comprehensive quarterly sales plans that focus on strategies that result in admission and program growth.
  • Demonstrates creativity, innovation, and desire to create continued growth in assigned territory and accounts.
  • Develops and maintains a structured call rotation with all assigned accounts, preventing accounts from becoming neglected. Consistently averages greater than 50 sales calls per week.
  • Develops new referral sources and businesses within assigned territory.
  • Provides ongoing education and data updates to referral sources routinely. These include patient updates, referral/admission outcomes, educational material, and statistical analysis. Is a professional representative for the Organization and performs as an active, motivated, productive, professional and positive member of the sales team.
  • Represents Chapters professionally during all work-related activities, ensuring that activities are aligned with the program initiatives and goals, as determined by the program business development leader.
  • Provides consistent, frequent communication with referral sources including, but not limited to, organizational quality, outcomes, competencies, and clinical criteria and differentiators.

Requirements

  • Bachelor's degree in related field preferred or an equivalent combination of education and experience
  • Minimum of two (2) years of professional medical sales experience preferred (other sales experience may be considered); background in healthcare considered
  • Ability to promote all service lines with potential referral sources in competitive areas
  • Technically proficient with Outlook, Word, Excel, Power Point and other job-related software
  • Professional presence with excellent communication skills (written and verbal), including public speaking
  • Mobile Driver - Valid driver’s license and automobile insurance per Company policy
  • Must be willing and able to travel throughout the designated service area
  • Able to manage time and contacts effectively to achieve desired outcomes
  • Ability to analyze, evaluate, plan, and execute both existing and potential sales activities and strategies that result in referral generation and the achievement of goals
  • Ability to work unsupervised, exercise a high degree of discretion and independent judgment while demonstrating the ability to make decisions which benefit the territory, Organization, and the management of the assigned individual budget
  • Self-motivated and resourceful

Preferred

  • Bi-lingual in Spanish preferred
Chapters Health System logo

Chapters Health System

Chapters Health System is boldly innovating the future of chronic illness care through its portfolio of more than 30 different companies and programs, including the nation’s largest nonprofit hospice network, PACE, value-based care such as CareNu, managed services organizations, technology solutions, advanced illness offerings, consulting, and more. Established in 1983 as a community-centered, nonprofit entity, Chapters Health has grown exponentially through its radical approach to healthcare that leverages a one-of-a-kind system to support patients, families, and caregivers across the country, while remaining grounded in the mission of taking care of patients, or taking care of those who do®. Chapters Health has been nationally recognized by Great Places to Work, Fortune®, USA Today, and others for being a top place to work.

Founded in 1983
Tampa, Florida, USA
831 employees