Responsibilities

• Client Onboarding: You will get each of your clients up to speed so they have a full understanding of how to get the most out of this program. You’ll ensure they feel taken care of (instead of “lost in the shuffle"), and they know exactly what to do during their crucial first 30 days.
• 1-on-1 Client Attention: You’ll help your clients progress through their playbooks and marketing plan with the confidence of knowing they’re not making major mistakes along the way. You will give them the feedback and support they need to get past any roadblocks, as well as the accountability and encouragement necessary to keep going for the long haul.
• Conflict Resolution: You will quickly and effectively resolve conflicts within your client roster so that everyone is happy, encouraged, and taking action toward completing their marketing plans.
• The decisions you help your clients make will change the trajectory of their lives forever, so this role is not for the faint of heart.
• In your role as a Marketing Coach, you’ll be accountable for three numbers: - Monthly Client Retention: The % of your client roster you retain each month. - Total # of clients on your roster: Part of your compensation is based on this number. - Client Happiness Score: The % of clients who give you a positive rating each month.

Requirements

• You are a complete marketing nerd who has 5+ years of digital marketing experience
• You LOVE diving into a broken marketing machine to find the root cause of why it's not working
• You have exceptional organizational and time management skills, with the ability to manage dozens of clients and priorities simultaneously without letting things slip through the cracks
• You have strong leadership and coaching skills, with the ability to motivate and inspire clients
• You are an excellent communicator, and comfortable on video
• You are detail-oriented enough to add the words “client acquisition machine” to your application (bonus points if it's in your Loom video).
• You are confident, and never shy away from a challenge

Preferred

• You have been paid to coach clients (or team members) in online marketing
• You are available to coach full-time (40 hours per week) during normal working hours
• You have experience working with clients in various remote settings including email, online communities, asynchronous video, and synchronous 1-on-1 zoom calls
• You have a gift for helping other people feel like the most important person on the planet while talking to and working with them
• You have a background as a successful creative freelancer
• You live +/- 1 hour of Central Standard Time

Benefits

• Work from home (or anywhere in the world) - we’re 100% remote!
• Health, vision, and dental insurance for you and your family
• Monthly home cleaning service (because nobody loves cleaning, right?)
• $1,000/yr home office upgrade allowance