VP, Marketing - eCommerce Business Solutions

Phoenix, AZ (Hybrid)

$110K/yr – $185K/yrSenior LevelFull time

Posted 4 months ago

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Job Summary

Drive B2B omni-channel marketing and partnerships to grow eCommerce Solutions, aligning strategy with sales, product, and regulatory requirements.

  • Own omni-channel strategy across events, digital, and partner channels
  • Must-have: 5+ years of marketing, preferably in financial services, with strategic planning experience
  • Standout: strong cross-functional leadership across sales, operations, and agencies

Job Description

Responsibilities

  • Develop and execute B2B omni-channel marketing strategies, including traditional, digital, trade shows and partner channels
  • Create scalable programs that generate and nurture leads via events, paid, email, retargeting, direct mail, content promotion, and more
  • Lead digital strategy and partner with digital teams to execute SEO, SEM, email, social media where applicable
  • Create and articulate compelling value propositions around eCommerce Solutions including business cases, comprehensive pitch decks, etc
  • Support product strategy and value proposition design, including merchant research, testing, development, and launch
  • Create guidelines on digital best practices for merchants to integrate financing into their website strategies and all other digital marketing channels
  • Identify, prioritize, and gain alignment around marketing and eCommerce Solutions strategies
  • Maintain a strong understanding of competitor products and experiences and find opportunities to continue to enhance customer experience
  • Establish and develop key relationships with the partner’s organization
  • Collaborate and partner with ecommerce partner, agencies and Synchrony teams to ensure flawless execution of acquisition marketing campaigns
  • Partner with cross-functional sales, marketing, credit, and operations teams to consistently deliver profitable sales while and adding value for our partners
  • Effectively partner and communicate across functions at all levels of the organization at SYF
  • Ensure compliance with all internal & partner legal and regulatory requirements
  • Perform other duties and/or eCommerce Solutions projects as assigned

Requirements

  • Bachelor's Degree or, in lieu of a degree, a high school diploma and 10 years of marketing experience
  • 5+ years of marketing experience, preferably in financial services with critical experiences in amongst others: strategic planning and analysis, marketing optimization to include:
  • 2+ years managing teams with direct reporting responsibility.
  • Previous client-facing role or experience managing critical partnerships
  • Ability to travel up to 20% of the time
  • Ability and flexibility to travel for business as required

Preferred

  • MBA or advanced degree
  • Marketing experience with digital SMB industry in multiple industries
  • Financial services experience
  • B2B and B2C marketing experience
  • Strong relationship building and partner leadership abilities
  • Experience in web analytics, attribution analysis, and digital media optimization
  • Digital marketing experience (SEO, SEM, email, social media)
  • Skilled at interpreting and leveraging data, strong analytical skills (segmentation, targeting, ROI prioritization strategies)
  • Experience managing creative agencies, research and analytic partners
  • Strong project management, organized, and detail oriented
  • Innovative problem solver
  • Curious, flexible, high energy, self-starter with an emphasis on action
  • Able to work in a fast-paced, complex, environment and manage multiple projects
  • Collaborative team player with ability to influence across all levels of organization
  • Executive verbal and written communication and presentation skills

Synchrony

At Synchrony, our driving force is to be essential to people's everyday lives by making it easier for the many millions of people who rely on us to access their essential needs and everyday wants with consumer financing that works for them – from their first credit card to a lifetime of flexibility. We do this by helping people make informed, smart credit choices so they can live healthier financial lives and by connecting them to Synchrony's ecosystem of hundreds of thousands of small- and mid-sized businesses and health and wellness providers that are the backbone of the U.S. economy.

Founded in 2016
Stamford, Connecticut, USA
16K employees (721 in marketing)

Traffic Signals

Monthly Visitors
42.3M
Monthly Google Ads Budget
$121.9K
Traffic Source Mix
Search
9.2%
Direct
69.1%
Referral
20.8%
Social
0.2%
Paid
0.6%

Headcount Trend

Current headcount: ~15.7K

Marketing Team

Marketing Team Size
616 (4% of company)
Median Career Experience
22 years
Median Tenure
8.6 years
Marketing Roles Posted (Last 30 Days)
6

Funding

Total Funding
$500M
Last Raise
$500M
Post IPO Equity, 2 years ago

Funding History

  • Feb 2024
    Post IPO Equity • $500M

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