Responsibilities

• Build successful partnerships with clients and lead client management across all teams.
• Proactively identify strategic opportunities and propose new ideas to existing clients.
• Drive business through strategic and creative recommendations.
• Work directly with brand teams on the development of brand goals/objectives/strategies.
• Ensure all materials remain on target and effectively communicate core brand strategies.
• Understand products, competitors, market dynamics, and changes likely to affect the category.
• Facilitation and attendance at all client meetings.
• Ensure adherence of agency/client process.
• Ensure the accuracy of all files/communications to clients.
• Run internal kick-off meetings and provide strategic oversight.

• Review jobs supporting new strategies or special tactics.
• Manage and drive internal deliverables.
• Provide meticulous direction of day-to-day workflow on all agency client business.
• Development of (brand plans/tactical plans/WOs/annual SOW/creative briefs, etc.).
• Manage and mentor junior account team members.
• Develop and track SOW budgets and finances.
• Development/management of annual SOWs, monthly financials, tracking of monthly hours, and monthly client accruals.
• Serve as a trusted advisor to senior clients, shaping scientific communication strategies that resonate with diverse audiences (HCPs, patients, payers, advocacy groups).
• Lead high-level client engagements and expand partnerships through innovative and impactful approaches.
• Identify opportunities to incorporate AI-powered insights, real-world data, and digital engagement tactics into client solutions.

Requirements

• 8+ years of pharmaceutical agency experience
• HCP experience preferred
• Supervisory experience and mentoring abilities
• Extensive experience in successfully leading product launches, including experience with accelerated approvals
• Demonstrated success integrating digital strategies, AI tools, and data-driven insights into medical communications
• Excellent ability to manage client relationships, especially sensitive issues, and effectively problem-solve
• Self-reliant, capable of operating independently
• Ability to multi-task and work well in a fast-changing environment
• Outstanding communication skills: oral, written, and interpersonal
• Experience managing large, complex, multi-million-dollar accounts
• Experience utilizing Veeva and/ or Ziflow platforms
• Proficient in financial account management with a focus on invoicing and reporting.
• Experience hiring, managing, and developing a team who are responsible for the day-to-day execution of client programs; Must thrive on building highly effective teams; possess strong people management skills
• Experience or demonstrated familiarity with leveraging AI tools and platforms to enhance efficiency, optimize workflows, and support innovation in day-to-day tasks. See opportunities where AI and digital can amplify human expertise.

Preferred

• HCP experience preferred
• Experience or familiarity with leveraging AI tools and platforms to enhance efficiency, optimize workflows, and support innovation in day-to-day tasks. See opportunities where AI and digital can amplify human expertise.

Benefits

• Healthcare Coverage – Four medical insurance options, plus dental and vision plans.
• 401(k) Plan – RevHealth matches 100% of the first 3% of your contributions and 50% of the next 2%, totaling a 4% match if you contribute at least 5%.
• Company-Paid Life Insurance – Providing peace of mind for you and your loved ones.
• Generous Flexible Paid Time Off – Supporting work-life balance.
• Additional perks and ancillary benefits are also available.