VP, Account Supervisor

New York, USA (Hybrid)

$98K/yr – $157K/yrDirector/Executive5+ years expFull time

Posted 3 months ago

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Job Summary

Lead brand strategy and client satisfaction as VP, Account Supervisor, guiding cross‑functional teams and account operations.

  • Own brand strategy and ensure high client satisfaction across assigned brands.
  • Must-have: Experience managing 2–3 direct reports and cross‑functional teams.
  • Standout: Oversight of account finances and growth targets in a global healthcare network.

Job Description

Responsibilities

  • Lead brand strategy and maintain strong client satisfaction on assigned brand(s)
  • Provide strategic direction and approvals at significant steps of the creative process
  • Provide strategic perspective on tactical POA recommendations and pieces prior to client submission
  • Direct and interact with all agency brand team members to ensure accurate information exchange and smooth flow of product work
  • Identify strengths and weaknesses on the account and make recommendations for change
  • Ensure account is staffed appropriately to meet client needs
  • Oversee account finances, including forecast and income generation
  • Identify and participate in agency new business initiatives; meet all organic growth targets
  • Motivate account group team to ensure a high level of client satisfaction
  • Mentor, coach and develop direct report(s) by creating individual development plans, providing on the job learning and ensuring attendance at relevant SSCGU courses
  • Ensure performance appraisals are completed for entire team
  • Participate in all management courses offered by SSCGU, as assigned
  • Support and/or lead team or agency initiatives as assigned

Requirements

  • Bachelor’s degree with a minimum of 5 years of medical marketing or agency experience
  • Previous experience managing 2 or 3 direct reports and multiple levels
  • Experience leading multi-disciplinary brand teams
  • Solid strategic thinking skills
  • Superior verbal and written communication skills
  • Able to collaborate across a multi-disciplinary brand team
  • Superior presentation skills
  • Experience working on digital projects or accounts with strong digital focus
  • Proficient in Microsoft Office