Responsibilities

• Engage with high-potential customers through a variety of communication channels while creating strong, authentic relationships.
• Effectively evaluate a customer's potential for placement in the DraftKings VIP Program.
• Assist in developing and optimizing strategies for customer engagement and qualification.
• Compile feedback to support improvements to the onboarding process that will continue to promote a positive customer experience.
• Contribute to business acquisition efforts for new state product launches.

Requirements

• Bachelor's degree in a related field and at least 1 year of experience in a client-facing role.
• An analytical and solutions-focused mindset to achieve results for our customers.
• Adaptability in a fast-paced, highly collaborative, and entrepreneurial environment.
• Willingness to travel and work nights and weekends.
• Must be able to obtain and maintain required State Gaming Licenses as well as required financial licenses.