Responsibilities

• Own and continuously improve marketing and communications workflows, ensuring work is planned, prioritized, tracked, and delivered efficiently.
• Develop, document, and maintain standard operating procedures for campaigns, content development, events, approvals, and vendor engagement.
• Manage the marketing project management system, ensuring visibility into timelines, dependencies, and resource needs.
• Identify operational gaps, redundancies, and bottlenecks; recommend and implement process improvements to increase efficiency and quality.
• Establish consistent intake, prioritization, and briefing processes with internal stakeholders.
• Manage the marketing and communications budget, including forecasting, tracking spend, reconciling invoices, and reporting on budget performance.
• Partner with leadership to allocate resources across campaigns, events, agencies, and tools to maximize impact.
• Ensure vendors, freelancers, and agencies are onboarded, scoped, and paid efficiently and in compliance with organizational policies.
• Track return on investment (ROI) and performance metrics to inform future budget and resource decisions.
• Oversee the execution of integrated marketing and communications initiatives across digital, print, events, social media, and web.

Requirements

• Bachelor’s degree in Marketing, Communications, Public Relations, or a related field.
• 8 – 10 years of progressive experience in marketing and/or communications.
• Demonstrated experience managing marketing processes, workflows, or operations.
• Experience managing budgets, vendors, and multiple concurrent initiatives.
• Strong project management skills with the ability to manage complexity and competing priorities.
• Excellent written, verbal, and interpersonal communication skills.
• Experience in a mission-driven, nonprofit, or purpose-led organization.
• Familiarity with project management tools.
• Experience working with agencies, designers, and digital vendors.
• Comfort using data and metrics to guide decisions and improve performance.
• Finance or real-estate background