Vice President of Marketing - Charleys

Columbus, OH (On-site)

Salary Not AvailableDirector/ExecutiveFull time

Posted 2 months ago

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Job Summary

Own and accelerate nationwide marketing for a fast-paced brand system, turning data and franchise collaboration into rapid growth of guest traffic, brand equity, and same-store sales.

  • Growth & Brand: Lead bold, fast-moving strategy, close brand gaps, and drive national campaigns, LTOs, and promotions with sharp execution.
  • Digital & Performance: Own paid media, SEO/SEM, email, social, loyalty, and app marketing, with data-driven targeting and ROI optimization.
  • Franchise & Local Impact: Build authentic franchise partnerships, provide tools and co-op programs, and align national strategy with local execution while maintaining brand standards.

Job Description

Responsibilities

  • Build and execute a bold, fast-moving marketing strategy that drives brand awareness, guest traffic, and same-store sales growth across the brand system
  • Rapidly identify gaps in brand presence and move decisively to close them across all channels
  • Lead national campaigns, LTO launches, and promotional strategy with speed, creativity, and sharp execution
  • Maintain brand consistency across all touchpoints while continuously raising the standard of quality and relevance
  • Own the full digital marketing ecosystem: paid media, SEO/SEM, email, social media, loyalty programs, and app marketing
  • Drive aggressive, results-oriented growth across social platforms — moving fast, testing constantly, and scaling what works
  • Leverage data, analytics, and emerging tools including AI-enabled platforms to sharpen targeting, personalization, and ROI
  • Set a high bar for content quality, cadence, and channel performance — and hold the team accountable to it
  • Build authentic, trust-based relationships with franchise partners and serve as a genuine marketing resource across the system
  • Develop tools, campaigns, and co-op programs that move the needle at the local level and directly support operator success

Requirements

  • 7–10+ years of progressive marketing leadership experience, preferably within QSR, fast casual, or franchise restaurant brands
  • Demonstrated ability to move fast and deliver measurable results in a high-growth, high-change environment
  • Deep expertise in digital and social media marketing with a track record of building brand presence and driving engagement
  • Proven experience working within or alongside franchise systems with a genuine understanding of the franchisee relationship
  • Strong analytical mindset — uses data to make decisions quickly and adjust strategy in real time
  • Exceptional communication and presentation skills; comfortable with executive audiences and franchisee communities
  • Bachelor's degree in Marketing, Business, or equivalent experience

Preferred

  • This position is ideal for a bold, data-driven leader who thrives in a fast-moving, entrepreneurial environment where priorities shift quickly, the bar is high, and results are expected immediately.
Charleys Philly Steaks logo

Charleys Philly Steaks

What began as a local favorite near The Ohio State University’s campus has grown into a world-class fast casual restaurant. Our mission is to deliver fresh, high-quality food while delivering overflowing care to our guests and team members. Through our non-profit foundation, Charleys Kids, we partner with community organizations around the world to deliver education, mentorship, and food literacy education to underserved youth. We strive to serve our communities and strengthen our neighbors. Today, Charleys and our franchisee partners employ 10,000 people in 45 U.S. states and 15 countries around the world. For details on franchising, you can visit charleysfranchise.com. To learn more about Charleys Philly Steaks, visit charleys.com or connect with us on Twitter (@Charleys) or Instagram (@charleyscheesesteaks)

Founded in 1986
Columbus, Ohio, USA
2.1K employees (42 in marketing)

Traffic Signals

Monthly Visitors
351.6K
Monthly Google Ads Budget
$41.8K
Traffic Source Mix
Search
65.1%
Direct
29.4%
Referral
4%
Social
1%
Paid
0.4%

Headcount Trend

Current headcount: ~2.1K

Marketing Team

Marketing Team Size
17 (1% of company)

Recent News