Vice President Director, Marketing Operations

San Francisco, CA (On-site)

$135K/yr – $217K/yrSenior Level10+ years expFull time

Posted 4 months ago

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Job Summary

Senior marketing operations leader role focusing on marketing automation, cross-channel personalization, and client growth. Responsibilities emphasize building data-driven campaigns, process improvement, vendor partnerships, and thought leadership. Requirements show a deep MarTech and leadership background with strong communication and travel willingness. Benefits include medical, dental, vision, and family-focused offerings.

Job Description

Responsibilities

  • Leading teams working directly in Marketing Automation and Email Service Provider platforms to build dynamic, data-driven marketing campaigns
  • Developing and leading the implementation of solutions to drive highly personalized cross-channel execution
  • Identifying process improvements and creating solutions to be implemented across marketing programs
  • Exploring and identifying opportunities to use automation and AI to enable personalization and drive efficiency in our process
  • Identifying opportunities and providing recommendations for platform optimization through strong understanding of product roadmaps in correlation to client business goals
  • Assessing our client’s capabilities to execute based on project needs and make technology and operational recommendations to fill gaps
  • Identifying and exploring vendor solutions to meet client needs, including partnering with them through vendor selection processes
  • Working with cross-capability leaders to develop strategic recommendations and to bring a technical and operational perspective to consultative projects
  • Developing strong relationships with client leaders and leveraging them to uncover new workstreams to drive business growth
  • Support new business and client growth initiatives through proposal development, scoping and pitch presentations

Requirements

  • 10+ years of experience in a direct marketing environment with data-oriented responsibility and client-leadership experience (preferably at a marketing agency)
  • Experience managing a large operations team inclusive of onshore and offshore resources. Experience with a global brand preferred
  • Deep familiarity with the digital marketing environment and marketing technology landscape
  • In-depth knowledge of the CRM and Marketing Automation technology landscape and how it fits it to the broader MarTech ecosystem
  • Experience with Adobe Campaign is strongly preferred, with Campaign v8 experience a plus
  • A demonstrated passion for the latest marketing technologies and proven success in bringing these technologies to life for clients
  • Ability to assess the capability and maturity of a marketing technology toolset and make recommendations to optimize to meet business needs
  • Demonstrated aptitude and interest in driving innovation in the direct marketing space
  • Superb communication, presentation, selling, solutions forward thinking and training skills – you’re articulate, concise, engaging and effective
  • An impressive track record of project management and performance management skills – you’re known for your ability to coach and develop talent, inspire and drive change, and bring varied groups together to collaborate
  • Willingness to travel

Benefits

  • medical coverage
  • dental
  • vision
  • disability
  • 401K
  • parential and family care leave
  • family forming assistance
  • tuition reimbursement
  • flexible time off
Digitas North America logo

Digitas North America

3.9 Glassdoor

Digitas is the Networked Experience Agency, built on the vision that we create magnetic experiences that earn the right for brands to exist in human networks. Today, and tomorrow. We deliver Networked Experiences by leveraging comprehensive data, technology, creative, media and strategy capabilities. Digitas delivers ambitious outcomes via unique solutions that include Creative Experiences, Integrated Media, Addressable Relationships, Social Marketing and Total Commerce. Celebrated by AdAge as Data and Insights Agency of the Year, U.S Campaign’s Brand Experience Agency of the Year, Media Network of the Year and celebrated by Forrester and Gartner, Digitas serves the world’s leading brands through a global network comprised of more than 5,500 employees across over 65 offices in 43 countries.

Founded in 1980
Boston, Massachusetts, US
2.8K employees (892 in marketing)
74% recommend to a friend
82% CEO approval

Traffic Signals

Monthly Visitors
67.2K
Traffic Source Mix
Search
42.7%
Direct
42.7%
Referral
6.8%
Social
6.2%
Paid
1.1%

Headcount Trend

Current headcount: ~2.9K

Marketing Team

Marketing Team Size
673 (23% of company)
Median Career Experience
11 years
Median Tenure
3.9 years
Marketing Roles Posted (Last 30 Days)
30

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