Responsibilities

• Serve as the strategic partner and primary point of contact for retail client leadership, including Sales Operations and executive stakeholders
• Lead ongoing client engagement through structured working sessions and executive-level interactions, ensuring alignment and forward momentum
• Actively build and strengthen trusted relationships across client team
• Provide strategic POV and guidance on performance, market dynamics, and growth opportunities through collaboration with Martin Retail Group field and media teams
• Support and shape executive communications, ensuring clarity, alignment, and consistency in how strategies and priorities are conveyed
• Lead high-impact client discussions, bringing clear recommendations and driving alignment on key decisions
• Translate client priorities into actionable direction for internal teams, ensuring alignment from strategy through execution
• Own the narrative of performance, delivering clear, insight-driven storytelling that connects media and retail activity to business outcomes
• Ensure disciplined communication cadence and stakeholder alignment, with the right information delivered to the right audience at the right time
• Ensure dealer needs and Martin Retail Group value creation remain at the core of all strategies and solutions
• Agency Responsibilities: Lead cross-functional teams across Account, Media, Analytics, Field and Production to deliver integrated, high-quality retail solutions
• Translate client vision into clear team direction, ensuring alignment on priorities, expectations, and strategic objectives
• Establish clarity of priorities and ensure teams are focused on the highest impact opportunities
• Drive consistency and quality in how strategies and performance are developed, communicated, and executed
• Partner closely with Field and Media leadership to ensure strong alignment between headquarters strategy and local market execution
• Elevate the overall quality of thinking, storytelling, and delivery across the business
• Foster a culture of accountability, proactivity, and continuous improvement across teams
• Ensure operational excellence across timelines, budgets, and deliverables
• Oversee execution of key communication and operational initiatives, ensuring clarity, coordination, and follow-through

Requirements

• Proven ability to build and maintain trusted relationships with client stakeholders, including executive leadership
• Strong strategic thinking skills with the ability to develop and articulate clear, compelling points of view
• Executive presence with the ability to lead high-stakes conversations and influence decision-making
• Ability to translate complex business needs into clear, actionable plans that drive measurable outcomes
• Exceptional communication skills, including executive-level presentations, storytelling, and written communication
• Demonstrated ability to lead and align cross-functional teams toward common goals
• Deep understanding of retail performance drivers, media impact, and market dynamics
• Strong business acumen with the ability to connect strategy and execution
• Ability to operate effectively in fast-paced, evolving environments while maintaining clarity and focus
• High level of accountability with a proactive, solutions-oriented mindset
• Strong organizational and operational discipline, with the ability to manage multiple priorities and deliver against timelines
• Experience driving performance narratives through data and insights, translating analytics into business recommendations
• Collaborative leadership style with the ability to influence without direct authority
• Attention to detail and commitment to high-quality deliverables across all outputs

Benefits

• medical coverage
• dental
• vision
• disability
• 401k
• paid time off
• work-life balance and family-friendly environment