Responsibilities

• Represent The Story House, the program, and the brand professionally.
• Ensure adherence to client and program rules and regulations.
• Present a positive image, embodying leadership qualities and promoting the brand with confidence, knowledge, and enthusiasm.
• Effectively communicate with clients, account teams, employees, and vendors.
• On time, prepared and engaged for any assigned calls or meetings.
• Serve as the primary on-site contact for events, coordinating with event organizers, retailers, and the public.
• Regular, proactive communication with The Story House team and punctuality to scheduled activations.
• Troubleshoot, problem solve and identify solutions independently prior to escalating any issues to agency team.
• Knowledgeable of the program's footprint build, processes and procedures.
• Confirm event details including location, dates, times, setup, permits, and security arrangements as applicable.