TikTok Shop - Business Planning & Performance Manager

Seattle, WA (On-site)

$116K/yr – $209K/yrMid Level5+ years expFull time

Posted 2 months ago

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Job Summary

Drive business performance analysis and target planning to translate insights into actionable improvements across units.

  • Must-have: 5+ years in goal management or performance analysis
  • Standout: Experience shaping cross-functional analytics and target-setting processes

Job Description

Responsibilities

  • Conduct business performance analysis and diagnostic reviews across different business units. Provide actionable optimization recommendations based on current performance, and develop structured analytical frameworks.
  • Partner with cross-functional teams to lead in-depth analysis on key focus areas, and drive the implementation of insights into business operations.
  • Enhance the business performance data framework, including standardizing target-setting processes, metric definitions, documentation, and cross-team communication. Ensure alignment and efficiency in goal management, while supporting operational oversight and risk monitoring.
  • Lead monthly, quarterly, and annual target planning and performance reviews. Deliver analysis on target achievement, performance gaps, root causes, and improvement plans

Requirements

  • 5+ years of experience in goal management, business performance analysis, operations management, strategic analysis, business analysis, or consulting.

Preferred

  • Experience in e-commerce or digital commerce environments is preferred.
  • Strong communication skills with structured and logical thinking. Experience in driving analytical insights into practical business impact is a plus.
  • Proficient in SQL and experienced in data extraction and analysis. Strong data skills and analytical mindset.
  • Bachelor’s degree or above. Majors in Computer Science, Mathematics, Statistics, or related fields are preferred.

Benefits

  • Benefits may vary depending on the nature of employment and the country work location.
  • Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others.
  • Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
  • The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
TikTok logo

TikTok

3.2 Glassdoor

TikTok is the world's leading destination for short-form video. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Our employees lead with curiosity, and move at the speed of culture. Combined with our company's flat structure, you'll be given dynamic opportunities to make a real impact on a rapidly expanding company as you grow your career. We have offices across Asia Pacific, the Middle East, Europe, and the Americas – and we're just getting started.

Founded in 2003
Los Angeles, California, US
71K employees (26,053 in marketing)
48% recommend to a friend
70% CEO approval

Traffic Signals

Monthly Visitors
3B
Traffic Source Mix
Search
36.6%
Direct
59.4%
Referral
2.7%
Social
1.1%
Paid
0.2%

Headcount Trend

Current headcount: ~79.7K

Marketing Team

Marketing Team Size
23,667 (30% of company)
Median Career Experience
11 years
Median Tenure
4.3 years
Marketing Roles Posted (Last 30 Days)
76

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