SVP/Chief Marketing Officer

Altadena, CA (On-site)

Salary Not AvailableSenior LevelFull time

Posted 2 weeks ago

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Job Summary

Lead enterprise wide marketing, brand and growth efforts as a member of the executive team, driving member acquisition, retention and deepening relationships while guiding sponsor relationships and the overall strategic plan.

  • Own the enterprise marketing, brand, digital engagement and business development strategies.
  • Partner with the CEO and board to advance the credit union's mission and growth.

Job Description

Responsibilities

  • First City Credit Union is in search of a strong leader to serve as the SVP/Chief Marketing Officer to plan, coordinate and execute the credit union's strategic marketing plan in the context of the credit union's overall strategic goals.
  • The SVP/CMO is a strategic executive leader responsible for developing and executing credit union's enterprise-wide marketing, brand, communications, digital engagement, member growth, and business development strategies.
  • Reporting directly to the President & CEO, the CMO serves as a key member of the executive leadership team and plays a critical role in advancing the credit union's mission, expanding market share, deepening member relationships, and supporting long-term organizational growth.
  • The SVP/CMO leads all aspects of marketing, branding, member acquisition and retention, public relations, digital marketing, community engagement, product marketing, and market research.
  • This leader will oversee critical Sponsor and Select Employer Group (SEG) relationships.

Requirements

  • Bachelor's degree in Marketing, Business Administration, Communications, or related field required
  • Minimum 10-15 years of progressive marketing leadership experience
  • At least 5 years in a senior executive marketing role with financial services, banking, credit unions, fintech, or related industries
  • Demonstrated success leading brand transformation, digital marketing initiatives, and member/customer growth strategies
  • Experience managing marketing budgets, agencies, and cross-functional teams
  • Experience presenting to executive leadership and Board of Directors
  • Strong understanding of retail banking, lending, deposit products, and financial services marketing
  • Expertise in digital marketing, marketing analytics, CRM systems, marketing automation, and data-driven decision making

Preferred

  • Master's degree (MBA or related discipline) preferred
  • Knowledge of California financial services market dynamics preferred.

Benefits

  • Medical, dental, and vision insurance
  • Life insurance
  • 401k Retirement Plan (matching contribution=5%, immediate vesting)
  • Paid Time Off (PTO)
  • Paid Holidays
  • Educational Reimbursement
First City Credit Union logo

First City Credit Union

First City Credit Union is a nation leading 5-star rated credit union. With more than $950 million in assets, more than 63,000 members, and capital reserves of 11.4% of assets – a measurement of strength that few banks or credit unions can match – First City is among the nation’s strongest financial institutions. First City exists to serve its members and communities by offering a broad range or quality financial products and services.Non-deposit investment products and services are offered through CUSO Financial Services, L.P. (“CFS”), a registered broker-dealer (Member FINRA www.finra.org /SIPC www.sipc.org ) and SEC Registered Investment Advisor. Products offered through CFS: are not NCUA/NCUSIF or otherwise federally insured, are not guarantees or obligations of the credit union, and may involve investment risk including possible loss of principal. Investment Representatives are registered through CFS. First City Credit Union has contracted with CFS to make non-deposit investment products and services available to credit union members. Investment representatives at First City Credit Union are licensed to transact securities business in California. For more information concerning CFS or its representative(s) associated with this site, please review FINRA Broker Check by accessing the following link and typing in the firm / representative information in the search field. http://brokercheck.finra.org/Search/Search.aspx

Founded in 1937
Altadena, California, USA
95 employees (6 in marketing)

Traffic Signals

Monthly Visitors
78.6K
Monthly Google Ads Budget
$69.7K
Traffic Source Mix
Search
23.3%
Direct
73.3%
Referral
3.1%
Social
0.1%
Paid
0.1%

Headcount Trend

Current headcount: ~95

Marketing Team

Marketing Team Size
6 (6% of company)
Marketing Roles Posted (Last 30 Days)
1

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