Responsibilities

• Manage and drive the deployment and adoption of Publicis Platforms, including the Growth OS, MRCL, to support business growth, maintain client satisfaction and protect client revenue / increase internal profitability
• Lead the deployment of the identified Platforms across relevant markets/ segments/ brands including scoping of requirements, assessing level of effort, rolling out the solution, and doing the change-management needed for the successful adoption of the product.
• Support client facing communication and presentations regarding the platform, but manage all internal communications
• Make yourself a Subject Matter Expert on the key platforms, becoming the go-to person for any questions on capabilities (i.e. Publicis Briefing, Audience Building, Consumer Insight platform etc.)
• Evolve the product by defining user requirements following feedback from Clients and Publicis Teams while working alongside Product teams to help drive the development conceptualization and prioritization
• Be a main point of contact for our Agency Teams, supporting them with conversations with Clients and being the conduit to internal senior stakeholders and product owners/development teams to increase transparency, communication and productivity across all parties
• Establish positive relationships with Senior Publicis Groupe Stakeholders across the different capabilities
• Develop and manage market training and support

Requirements

• 12+ years of experience within a marketing agency, ideally on a Global Team responsible for overseeing multiple markets with a focus on Account Management, Planning, Audience Creation, Data & Research, Operations, Production, Commerce, and Content (i.e. Data Analyst, Ad-Ops, Project Manager, Product Manager etc.)
• Experience with the development or deployment of products that have been designed to optimize any processes related to briefing, planning, strategy, activation or reporting within a media agency
• Very strong interpersonal and communication skills
• High level of organization and attention to detail
• The ability to adapt and ‘learn-as-you-go' to new technology and processes
• The ability to thrive in a fast-paced and deadline-driven environment
• In-depth knowledge of and passion for marketing and emerging trends in digital marketing, data, creative, or operations
• Confidence in presenting either in-person or virtually to present net-new ideas as well as to train teams on how to leverage different Products and Services

Benefits

• medical coverage, dental, vision, disability, 401K, parental and family care leave, family forming assistance, tuition reimbursement, flexible time off