Responsibilities

• Be a thought leader and lead our team by example, you are directing and inspiring your team to meet and exceed all expectations and do their best work every day
• Act as a brand steward – you must know the brand and business inside and out, and you are the one clients will call when things are good and bad, and will help navigate all opportunities and challenges
• Be open to ideas and insight from across the DeptW team and all partners, with multi-cultural fluency
• Have high emotional intelligence and confidence navigating across a complex organization, building strong internal and external relationships
• Have a passion for nurturing and growing the account team and building client management and business partnership as a core competency for junior and mid-level talent
• Manage and direct internal teams (direct reports, agency partnerships, colleagues and seniors) with confidence and clarity, inspiring others to collaborate and solve challenges together
• Navigate DeptW Power of One team and operations, leaning on the internal expertise available to deliver outstanding creative solutions to a range of briefs and asks
• Be fluent in all phases of the creative process from strategy, through creative to production and bring expertise and guidance to each stage, helping problem solve and veer from process when needed
• Be adept at having difficult conversations and reasoning through ambiguous situations – every day iand situation is different, and requires transparency and critical thinking to drive positive outcomes
• Foresee issues before they arise and head them off. They take pressure off the team by tackling the difficult conversations, and knowing when to escalate for support.

Requirements

• At least 15+ years of experience and demonstrated growth as an Account leader on large, complex clients
• Clear examples of leadership on a large-scale campaign with innovative creative outputs and/or client partnership focused on digital transformation
• Passion for working at the speed of retail is a must
• This role will be based out of the NYC area; in office presence is a must
• Bachelor’s degree or relevant experience

Benefits

• medical coverage
• dental
• vision
• disability
• 401K
• parential and family care leave
• family forming assistance
• tuition reimbursement
• flexible time off