Responsibilities

• Generating demand in the market to create growth in line with strategy, and providing input to strategy
• Ensuring targets such as margins, cash flow and Net Promoter Score are achieved through oversight and specifying improvement actions
• Implementing a customer-focused attitude, raising awareness of market opportunities, and ensuring appropriate action is taken
• Building and maintaining relationships with customers to ensure satisfaction and developing new customers to generate growth.
• Strengthening customers’ perception of a division that is easy to do business with and being the voice of the customer internally.
• Identifying opportunities to drive marketing and sales in the domestic market, including product launches
• Driving sales efficiency and effectiveness, and ensuring balanced growth through all product lines, product groups and business areas
• Ensuring that agreed service levels are maintained through efficient business and support functions in back-end sales, as well as shared platforms