Responsibilities

• Serves as the senior point of contact for both the client and the internal agency team
• Manages the client relationship, including engaging with senior clients
• Advises clients and develops ideas and solutions that achieve business goals
• Sets overarching strategic direction for accounts, in collaboration with Client and Karsh Hagan Madden teams
• Ensures strategic alignment and facilitates integration with all marketing partners: client internal teams, Karsh Hagan, other partners/vendors
• Possesses/develops a deep understanding of the client's business, their products/services and their audiences/customers
• Stays informed on trends and market intelligence relating to relevant industries, marketing, media and technology, and competitors
• Understands and articulates business, marketing and communication objectives and develops strategies and plans to achieve them
• Champions and protects the client's brand and positioning
• Translates client assignments into meaningful, actionable, and inspiring briefs for the creative and media teams

Requirements

• Previous experience in an advertising agency account service
• Bachelor's degree or equivalent in related field
• A minimum of 10+ years of experience in the Advertising Industry
• Proven track record for results, ROI and business impact
• Committed to building strategic plans, partnerships and outcomes
• Deep understanding of brand marketing and communications planning and execution
• Ability to lead and integrate internal and external teams
• Dedicated to client service and nurturing the Client-Agency relationship
• Excellent organizational, communication and leadership skills
• Persuasive presenter and leader