Sr. Success Account Manager

New York, USA (On-site)

$90K/yr – $110K/yrSenior Level5+ years expFull time

Posted 3 months ago

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Job Summary

Drive client relationships and placements at Qwoted by owning end-to-end interviews, updates, and scalable workflows.

  • Own end-to-end interviews and placements, matching clients with reporters at the right moment.
  • Must-have: 5+ years in PR or media outreach with strong communication.
  • Standout: Weekly client updates and workflow improvements that scale.

Job Description

Responsibilities

  • Be the face of Qwoted to your book of clients — responsive, proactive, and the person they trust to get things done
  • Spot the perfect media opportunities for each client in the Qwoted feed and make sure we're first in line
  • Keep the momentum with clients and journalists alike, so nothing stalls and nothing slips through
  • Orchestrate interviews and placements end-to-end — matching the right client with the right reporter at the right moment
  • Send weekly updates that clients genuinely look forward to opening
  • Track every win — coverage, outcomes, and the stories behind them
  • Own the systems that keep us sharp: tracking docs, spreadsheets, account records
  • Make us better by tightening workflows, killing busywork, and building processes that scale
  • Help us level up by getting the function ready to take on the next wave of clients

Requirements

  • 5+ years of experience
  • Strong communication and organizational skills
  • Experience using Google Workspace (Gmail, Sheets, Docs, Calendar, etc.)
  • Ability to manage multiple tasks efficiently with attention to detail
  • Self-starter who’s comfortable working in a highly collaborative environment
  • NYC or proximate candidates only

Preferred

  • Previous PR, journalism, or media outreach experience is a big plus
  • Familiarity with Qwoted is highly desirable
Qwoted logo

Qwoted

3.2 Glassdoor

Qwoted is the network where experts, small businesses, and PR pros connect with journalists to get featured in tomorrow’s news. If you have a story to tell, we’ll connect you with media pros ready to help you share it.

Founded in 2018
New York, New York, USA
57 employees (21 in marketing)
100% recommend to a friend

Traffic Signals

Monthly Visitors
311.2K
Monthly Google Ads Budget
$34.2K
Traffic Source Mix
Search
22.2%
Direct
72.2%
Referral
3.9%
Social
1.1%
Paid
0.5%

Headcount Trend

Current headcount: ~57

Marketing Team

Marketing Team Size
20 (35% of company)
Median Career Experience
20 years
Median Tenure
0.7 years
Marketing Roles Posted (Last 30 Days)
1

Funding

Total Funding
$3M
Last Raise
Corporate Round, 7 years ago

Funding History

  • Aug 2019
    Corporate Round