Responsibilities

• Translate privacy, regulatory, and AI governance requirements into functional specifications, user stories, and acceptance criteria for engineering and platform teams.
• Support the maintenance and prioritization of the governance backlog, including consent management, data retention, deletion workflows, and vendor risk items.
• Document requirements and data flow specifications for consent management platforms, DPIAs, data minimization, and classification workflows.
• Assist in evaluating GTM platform changes (CDP, CRM, MAP, AI tools) for compliance impact; document findings and recommend remediation steps.
• Support the AI governance process by contributing to model approval documentation, audit checklists, and monitoring requirements.
• Validate that personalization rules, segmentation logic, and content automation workflows adhere to approved safety and compliance standards.
• Execute UAT and compliance validation testing for privacy-impacting platform changes; document defects and track to resolution.
• Contribute to KPI tracking and dashboard maintenance for privacy health, compliance status, and AI model performance.
• Maintain up-to-date documentation of governance policies, platform controls, and compliance procedures.
• Coordinate with Legal, InfoSec, and external vendors to gather requirements and support audit responses as directed.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• 4–7+ years of experience in data governance, privacy operations, compliance, or a risk-focused Martech/RevOps role.
• Solid understanding of global privacy regulations (GDPR, CCPA/CPRA, emerging U.S. state laws) and how they apply to marketing data and platform operations.
• Ability to write user stories, functional requirements, and acceptance criteria for technical or compliance-oriented features.
• Familiarity with CDP, CRM, and MAP platforms and how governance rules affect data flows, segmentation, and activation.
• Experience collaborating with engineering, legal, and security stakeholders to document and deliver compliance requirements.
• Strong attention to detail; comfortable working with technical documentation and regulatory source materials.

Preferred

• Privacy certifications (CIPP/E, CIPP/US) or active pursuit of same.
• Exposure to responsible AI frameworks, ML model monitoring, or AI governance programs.
• Experience shipping governance features or platform enhancements in an agile delivery model.
• Working knowledge of consent management platforms and vendor risk assessment processes

Benefits

• Health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.