EvolutionIQ, a CCC Intelligent Solutions company, pioneered Claims Guidance in 2019. Its explainable AI guides insurance claims professionals to their highest potential impact on claims, including specific Next Best Action guidance. EvolutionIQ improves the claimant experience and delivers better claim outcomes to claimants, carriers, and their customers. EvolutionIQ serves group disability, individual disability, and workers’ compensation markets worldwide. The New York-based company employs over 200 staff across the United States, Europe, and Australia.