Sr. Manager Web & App Marketing

Oak Brook, IL (Hybrid)

$130K/yr – $209K/yrSenior Level8+ years expFull time

Posted 6 weeks ago

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Job Summary

Own the on-site experience and CRO engine, from merchandising and content refreshes to mobile-first optimization and analytics-driven improvements that lift conversions for eCommerce buyers.

  • Site Experience Ownership: Merchandising, PDPs, and promotional strategy tied to conversion, with ongoing audits and content updates.
  • Optimization & Analytics: A/B testing, personalization, KPI tracking (CVR, bounce, cart abandon), and cross-team analytics with GA4/Kochava.

Job Description

Responsibilities

  • Lead site merchandising, including category placement, product detail pages, and promotional strategy to improve site conversion rates
  • Develop and execute optimization plans using A/B testing, personalization, and CRO best practices
  • Monitor and report on KPIs including conversion rate, bounce rate, cart abandonment, and subscription attach
  • Drive SEO, site speed, and mobile-first improvements
  • Lead the creation and maintenance of cross-site content calendar to ensure that content is timely and regularly refreshed. Lead a team to proactively review, audit, and update all site experiences, content, and merchanting on an ongoing basis
  • Partner with content and creative teams to deliver compelling product storytelling and conversion-driving assets
  • Manage cross-functional collaboration with product, operations, and IT to optimize UX and site functionality
  • Leading cross-functional initiatives from definition through implementation, including scoping, deliverables, and stakeholder alignment
  • Developing and executing scalable programs that generate leads, adoption, and engagement across priority audience segments
  • Driving annual digital and mobile campaign strategy, planning, and execution across products and services

Requirements

  • Bachelor's degree in business, Marketing, Communications or relevant field
  • 8+ years of Digital Marketing experience with emphasis on eCommerce
  • 5+ years' experience working in a matrix organization leading direct and indirect teams towards common goals and initiative
  • 3+ years of experience in Mobile/Apps, Retention, CRM, ecommerce, retail, and segmentation and experience with Mobile Marketing measurement and reporting methodologies.
  • This role is hybrid in Oak Brook, IL

Preferred

  • Expertise in Google Analytics (GA4) and Kochava

Benefits

  • comprehensive benefits package and 401k contribution
  • comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements)
  • This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.
Chamberlain Group logo

Chamberlain Group

3.3 Glassdoor

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain® , are found in 50+ million homes, and 12 million+ people rely on the myQ® app daily. Chamberlain Group earned a spot on Built In’s 2025 Best Places to Work Awards for Chicago.

Founded in 1906
Oak Brook, Illinois, USA
2.6K employees (108 in marketing)
49% recommend to a friend
59% CEO approval

Traffic Signals

Monthly Visitors
428.1K
Traffic Source Mix
Search
51.4%
Direct
36.7%
Referral
10.1%
Social
1.3%
Paid
0.4%

Headcount Trend

Current headcount: ~2.7K

Marketing Team

Marketing Team Size
75 (3% of company)
Median Career Experience
18 years
Median Tenure
6.3 years
Marketing Roles Posted (Last 30 Days)
6

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