Responsibilities

• Define sweetgreen’s overarching marketplace strategy across DoorDash, Uber Eats, and Grubhub. Stay ahead of platform algorithm changes, new ad product rollouts, and competitive dynamics
• Develop the internal criteria and evaluation methodology for how sweetgreen measures marketplace success
• Identify and navigate the significant, non-obvious tradeoffs inherent to marketplace channels and bring a clear point of view to leadership
• Manage a marketplace agency effectively, balancing leadership and detail-orientation
• Define KPIs and build the reporting infrastructure that gives sweetgreen clear visibility into marketplace performance by analyzing platform trends, cohort behavior, and menu mix to surface insights
• Own the full marketing budget across all three platforms, including sponsored listings, in-app placements, push notifications, and promotional mechanics
• Design a promotional architecture that drives incremental volume without structurally eroding margin
• Own the digital shelf experience across all platforms: menu architecture, item visibility, photography standards, and category sequencing
• Partner with Culinary and Brand on new item launches and LTOs, ensuring marketplace storefronts reflect sweetgreen’s quality standards and brand voice
• Serve as sweetgreen’s primary relationship owner with platform account teams at DoorDash, Uber Eats, and Grubhub

Requirements

• 10+ years of experience in marketplace or third-party delivery marketing, with hands-on expertise across DoorDash, Uber Eats, and Grubhub
• Demonstrated ability to build channel strategy and evaluation frameworks independently, not just execute within existing ones
• Fluency in platform advertising consoles, promotional mechanics, algorithm dynamics, and digital merchandising
• Strong analytical capability; able to evaluate complex performance data involving significant intangibles (incrementality, cannibalization, brand halo) and make sound recommendations
• Experience in restaurant, fast casual, or high-volume retail environments
• Proven track record managing significant marketplace media budgets and influencing cross-functional stakeholders at the executive level
• Bachelor’s degree required; advanced degree a plus

Preferred

• A strategist with strong data-driven instincts, able to cut through ambiguity and develop a clear point of view where one does not yet exist
• A skilled communicator and influencer, comfortable presenting complex tradeoffs and channel strategy to senior leadership
• An operator at heart, with the rigor to build frameworks and the ownership mindset to see them through to execution
• A collaborative partner, able to work across Finance, Tech, Legal, Operations, and Brand without formal authority
• A channel expert with genuine intellectual curiosity about platform dynamics, algorithm behavior, and the evolving third-party delivery landscape

Benefits

• Highly competitive pay + bonus plan
• Three different medical plans to suit your and your family's needs
• Dental and Vision insurance
• Flexible PTO plan
• 401k program
• Employee HSA and FSA
• Complimentary greens
• An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
• To live the sweetlife and celebrate your passion + purpose
• A collaborative team of people who live our core values and have your back