Responsibilities

• Senior Growth Consultant is responsible for driving growth and brand engagement strategies on behalf of and in partnership with ERA franchisees within a defined territory (the books of Business).
• An emphasis is placed on three key pillars of Retention – Growth Optimization in the achievement of specific performance metrics and the delivery of a world-class brand value customer experience. This position will also independently lead assigned processes and projects in the direction of their leadership, as needed.
• Support High-Expectation Organizations with a laser focus on top-tier franchises to drive significant growth and engagement.
• Lead Field Support by partnering with Franchise Sales to evaluate and prioritize markets, develop growth strategies, and present at prospect-facing brand presentations, showcases and events.
• Identify opportunities with a focus on organic grain, strategic consolidation, transfer, M&A, and roll-in events to drive growth.
• Drive key indicators, increase Agent recruiting, retention, per-Agent-Production, adjusted gross commissions, transaction sides, Franchise Sales growth, and overall brand engagement.
• Develop Growth Strategies by creating and implementing these strategies to expand the franchise footprints and increase market share.
• Lead complex consulting engagements involving financial analysis expense management, and business planning to drive revenue growth.
• Benchmarking Goal setting by conducting business planning, including benchmarking key metrics and setting strategic goals for franchisees.
• Lead franchise renewal efforts, build brand engagement, and develop extension terms in partnership with Sr. Director and Brand Leadership .
• Ensuring that brand leadership is involved in critical franchise matters.
• Identifying and escalating movement within franchise servicing profiles to Vice President for review and approval
• Deliver educational sessions: Develop and deliver virtual educational sessions on relevant industry and brand topics.
• Independently lead assigned processes and projects within the region as directed by leadership.

Requirements

• 5+ years of account management or business consulting experience required, preferably with large and complex brokerages/businesses
• High degree of influence, relationship management, collaboration and conflict resolution skills. Adaptive. Creative problem-solver. Strategic, outcome-based thinker.
• Superior communication and people skills, persuasive presenter
• Goal-driven professional who thrives on targeting and measuring results
• Strong organizational and choice management skills
• Knowledge of current and future real estate industry practices, trends, technologies and information affecting the business and organization
• Field-based position with ability to travel up to 25 %

Preferred

• Real estate industry or franchise experience strongly preferred

Benefits