Responsibilities

• Identify, build, and administer digital offers within Retail Customers’ digital loyalty programs and platforms that are consistent with and/or complimentary to PMI U.S. brands’ promotional strategies.
• Work closely with Field Sales and Marketing teams in developing digital offers for customer loyalty programs.
• Develop and maintain good working relationships with retail customer key decisions makers.
• Utilize various data systems to evaluate customer loyalty program performance and identify opportunities to drive efficiencies and expand customer loyalty program reach.
• Manage all administrative tasks in a timely manner and with consistency and accuracy.
• Plan and coordinate work activities according to priority.
• Establish efficient work procedures to ensure business objectives are met in a timely and accurate fashion.
• Challenge and propose improvements as necessary through the appropriate channels.
• Effectively and succinctly communicate ideas and issues internally and externally across PMI U.S. Field Sales, Brand, Marketing and assigned customer organizations.
• Play a key role in digital loyalty program trade spending budgets and forecasts.

Requirements

• Bachelor’s degree (BA, BBA, or BS) or equivalent relevant work experience required.
• Minimum 3 years combined experience in sales, brand management, and/or trade marketing in consumer-packaged goods industry required.
• Previous experience in digital marketing and/or loyalty programs a plus and not required
• Customer management experience is preferred.
• Persuasive verbal and written communication skills.
• Strong financial and analytical skills.
• Attention to detail and exceptional project management and organization skills.
• Excellent computer skills.
• Demonstrated ability of problem solving and creativity.
• Legally authorized to work in the U.S.

Preferred

• Previous experience in digital marketing and/or loyalty programs a plus and not required
• Customer management experience is preferred.

Benefits

• We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more!
• We have implemented Smart Work, a hybrid model of working that promotes flexibility in the workplace.
• Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture where everyone’s contribution is respected; Collaborate with some of the world’s best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
• Take pride in delivering our promise to society: To improve the lives of millions of smokers.