Sr. Brand Designer at Parloa | New York City, NY | $140K/yr – $165K/yr

Parloa

Sr. Brand Designer

New York City, NY (On-site)

$140K/yr – $165K/yrSenior Level8+ years expFull time

Posted 6 weeks ago

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Job Summary

Own visual storytelling and brand expression at Parloa with an AI-first lens, ensuring a cohesive identity across digital and physical assets while coordinating with cross-functional teams.

Brand direction and identity system stewardship
Cross-functional asset development and visual storytelling alignment
External partner management and in-house standards integration

Job Description

Responsibilities

Craft the direction and expression of Parloa brand design
Participate in the creative development of assets across digital and physical channels
Partner with Marketing, Brand, Content, Product, Sales, and Partnerships teams to align visual storytelling
Set the visual bar, and ensure brand fidelity across all creative assets
Help to evolve and maintain our visual identity system
QA design outputs for polish, detail, and consistency
Support briefing and directing external creative agencies, while ensuring external partners deliver work that integrates seamlessly with in-house standards
Champion an AI-first design mindset: exploring and implementing generative image and video tools to scale creativity
Partner with Operations and Global Head of Design on prioritization, project planning, and resource allocation

Requirements

8+ years of experience in graphic/brand design
Proficiency in design systems (typography, color, layout, iconography, grids, graphic devices)
Proficiency in Figma and Adobe CC suite
Excellent communication skills
Portfolio that demonstrates exceptional craft across brand, campaign, and digital
Experience with AI-powered creative tools for image and video generation and curiosity to stay ahead

Preferred

Experience with storyboarding and motion is a plus
Familiarity with AI-powered creative tools for image and video generation and curiosity to stay ahead

Parloa

4.5 Glassdoor

Parloa is a leading global AI company with a vision to make every customer interaction as easy as talking to a friend. We amplify the customer service experience with our AI Agent Management Platform. This enterprise-grade platform automates contact centers by leveraging the full power of generative AI safely & reliably in the context of consumer interactions. It combines highly-skilled personal AI agents that engage in natural and unique conversations with every customer, with AI assistance for human agents when they get on the line. Global brands trust Parloa to connect with their customers, ensuring they feel heard through exceptional experiences that increase satisfaction, encourage sales, and build loyalty. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald with offices in Berlin, Munich, and New York.

Founded in 2018

Berlin, Berlin, DEU

404 employees (39 in marketing)

www.parloa.com

89% recommend to a friend

100% CEO approval