Responsibilities

• Develop compelling communications plans to help American’s stakeholders — internal and external — understand the operations of the airline as well as important business decisions.
• Collaborate and coordinate with internal departments to ensure safety messaging is communicated to team members system-wide.
• Regularly pitch new and creative ways to tell the story of American’s operation, internally and to the media.
• Identify and support communications channels and processes to communicate with frontline team members as well as leadership, support staff, media, customers and the general public.
• Help support the airline’s peak operating periods (e.g., summer, key holiday travel periods) by developing storytelling strategies about American’s preparedness and operational execution.
• Support the company’s senior operational leadership, including preparation for media interviews and speechwriting.
• Uphold the integrity of the Global Engagement team by developing and maintaining strong relationships with team members across the airline.
• Assist with media response efforts and assume “on call” duties a few times a year.
• Occasionally travel to airports and other critical operational locations to support local events and storytelling opportunities

Requirements

• Bachelor’s degree or equivalent experience/training.
• 3 years of relevant work experience in communications.

Preferred

• 5 years of relevant work experience in communications or media relations.
• Experience working in corporate communications or media relations for a large, multinational organization or agency
• Basic aviation/airline knowledge

Benefits

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more