Responsibilities

• Oversee the daily operation of the website CMS (Contentful), ensuring timely, accurate, and high-quality updates to all web content.
• Collaborate with marketing, creative, and technical teams to publish new content, update existing pages, and maintain a consistent user experience.
• Troubleshoot and resolve CMS-related issues, ensuring minimal disruption to site operations.
• Maintain documentation and best practices for content management workflows.
• Build, test, and deploy email campaigns to support global marketing initiatives, ensuring all communications are on-brand and error-free.
• Conduct thorough QA of all email assets, including layout, functionality, links, and dynamic content.
• Partner with marketing and creative teams to optimize email templates and processes for performance and scalability.
• Track and report on email campaign performance, providing actionable insights for continuous improvement.
• Partner with Ads Marketers to design, build, and execute omnichannel lifecycle campaigns that engage advertisers and drive measurable business results.
• Ensure a cohesive and consistent experience across all digital touchpoints – including web, email, and additional channels – to maximize campaign impact and ROI.

Requirements

• 4+ years of experience in website content management, CMS operations, and email marketing (B2B or media/entertainment experience preferred)
• Expertise in Contentful (required), with a strong understanding of content modeling, publishing workflows, and troubleshooting
• Hands-on experience building and QA’ing email campaigns using modern email marketing platforms
• Strong technical aptitude and attention to detail; able to manage multiple projects and deadlines with a high degree of accuracy
• Excellent communication and collaboration skills; comfortable working cross-functionally with creative, marketing, and technical teams
• Familiarity with basic HTML/CSS and email best practices
• Analytical mindset; able to track, report, and act on digital performance metrics
• Proactive, solutions-oriented, and adaptable in a fast-paced, ever-changing environment
• Enthusiasm for Netflix’s culture of innovation, collaboration, and high performance

Preferred

• B2B or media/entertainment experience preferred

Benefits

• Health Plans
• Mental Health support
• 401(k) Retirement Plan with employer match
• Stock Option Program
• Disability Programs
• Health Savings and Flexible Spending Accounts
• Family-forming benefits
• Life and Serious Injury Benefits
• paid leave of absence programs
• Full-time hourly employees accrue 35 days annually for paid time off