Responsibilities

• Identify and develop stories from across the business, working with employees, customers, and cross-functional partners to bring them to life through written, visual, and multimedia content.
• Pitch timely, compelling stories to media outlets and build trusted relationships with journalists.
• Become a subject matter expert on Carvana, the automotive industry, our markets, and the technology shaping the customer experience.
• Respond to media inquiries and support communications during high-profile or sensitive situations with sound judgment and composure.
• Develop compelling communications materials, including press releases, media alerts, proactive pitches, talking points, media briefings, and owned-media content.
• Monitor news, industry developments, and emerging trends to identify opportunities for Carvana to contribute to relevant conversations.
• Collaborate with cross-functional teams to translate business results, data, and complex topics into clear, engaging stories.
• Help maintain consistent, accurate, and on-brand messaging across communications channels.
• Explore new formats and creative approaches for reaching audiences directly.
• Other duties as assigned.

Requirements

• Bachelor's degree in journalism, public relations, communications, or a related field required.
• 3+ years of experience in public relations, communications, journalism, multimedia production, or another related storytelling role.
• Strong news judgment and the ability to recognize and develop compelling stories.
• Demonstrated experience pitching stories, working with journalists, or producing content for media audiences.
• The judgment and composure to manage sensitive situations and perform well under pressure.
• Comfort working in a high-visibility role and collaborating with senior leaders and partners across the business.
• A proactive, curious mindset and a willingness to explore unconventional angles and new ways of telling Carvana's story.
• Strong organizational skills and the ability to manage multiple priorities in a fast-moving environment.
• Experience using AI tools to support research, media monitoring, content development, and communications workflows, with strong editorial judgment and attention to accuracy.

Preferred

• Experience working in journalism or a newsroom environment, with strong reporting instincts and an ability to find the story within complex information.
• Multimedia production skills, including experience creating or supporting video, photography, audio, or other digital content.
• Experience translating data, business results, or technical subjects into clear and engaging stories.
• Experience with public company communications and the considerations involved in communicating financial or other sensitive information.
• Familiarity with emerging media formats and new ways brands can reach audiences directly.

Benefits

• Full-Time Salary Position with a competitive salary.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skillset and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.