Social Strategist (Community Manager) at Publicis Groupe | Chicago, IL | $66K/yr – $91K/yr

Publicis Groupe

Social Strategist (Community Manager)

Chicago, IL (On-site)

$66K/yr – $91K/yrMid Level2+ years expFull time

Posted 4 months ago

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Job Summary

Manage day-to-day community writing and real-time social listening for a large client.

Own day-to-day writing of community engagements on select social channels.
2-4 years of experience in social copywriting, copy-editing or related experience.
Experience monitoring real-time conversations and surfacing crises, opportunities, and insights.

Job Description

Responsibilities

Own day-to-day writing of community engagements on select social channels for a large client
Be the eyes and ears for the brand, providing insights into what their community is talking about
Monitor for real time crises, and agile opportunities
Keep a pulse on platform best practices and breakthrough moments in community management
Gather insights and observations from event chatter to inform key stakeholders (alongside analytics team)
Develop industry POVs for the latest changes in the world of social media community management
Maintain resources like playbooks and response matrices for up-to-date best practices
Identify and engage advocates/influencers
Proactively escalate and communicates issues, observations, opportunities, and insights to the appropriate client team
Writing quick, fun, and engaging social responses for real-time engagements with fans throughout the day

Requirements

A four-year degree
2-4 years of experience in social copywriting, copy-editing or related experience
Working knowledge of social platforms (Facebook, X, Instagram, LinkedIn, TikTok, etc.) and their respective ad manager tools

Preferred

Portfolio should you have one
Experience using a social monitoring tool for community engagement and analytics (notably Sprout and Synthesio)

Benefits

Medical coverage
Dental
Vision
Disability
401K
Parental and family care leave
Family forming assistance
Tuition reimbursement
Flexible time off
Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

Publicis Groupe

3.8 Glassdoor

Founded in 1926 by Marcel Bleustein-Blanchet, today Publicis Groupe is the second largest communications group in the world and a leader in marketing, communication, and digital business transformation, led by Arthur Sadoun, the third CEO in its history. Publicis Groupe is positioned at every step of the value chain, from consulting to execution, combining marketing transformation and digital business transformation. Publicis Groupe is a privileged partner in its clients’ transformation to enhance personalisation at scale. The Groupe relies on ten expertise concentrated within four main activities: Communication, Media, Data and Technology. Through a unified and fluid organisation, its clients have a facilitated access to all its expertise in every market. Present in over 100 countries, Publicis Groupe employs around 103,000 professionals. Website: www.publicisgroupe.com X: @PublicisGroupe Instagram: @publicisgroupe YouTube: http://www.youtube.com/publicisgroupe Facebook: http://www.facebook.com/publicisgroupe

Founded in 1926

Paris, Ile de France, FR

34K employees (11,817 in marketing)

www.publicisgroupe.com

75% recommend to a friend

84% CEO approval