Responsibilities

• Develop and help execute the agency’s strategy and content development for social media
• Develop creative and compelling copy, videos, and other work product to use on social media, in marketing materials, and other multimedia projects, and across other communications channels
• Provide strategic guidance and support on synergizing messaging and aligning goals across communications channels, including social media, marketing, press, and multimedia platforms
• Work with the agency’s outreach programs to create media campaigns, safety campaigns, and industry service notices for print, digital, and social media
• Assist in the managing of the agency’s social media accounts, including creating content, responding to questions and comments from the public, and managing social media campaigns
• Leverage social media to foster relationships with community stakeholders
• Assist the Audio Visual Officer and Archivist with agency’s photography and videography services
• Assist with maintenance of agency’s external facing website and employee Intranet and newsletters, ensuring that content is accurate and relevant
• Analyze social media trends and website usage
• Assist the Press team with communications with media outlets and response to large-scale emergencies

Requirements

• A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above
• High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above
• Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Preferred

• Strong video production and editing skills
• Strong writing and editing skills (ability to draft and edit written material)
• A proven track record in developing creative strategies on social media with outstanding creativity and sense of humor
• Ability to implement and manage social media campaigns
• Knowledge of methods and techniques of strategic communications planning
• Proficiency with Microsoft Office, including Word, Excel, and PowerPoint
• Familiarity with graphic design and publication software, such as Adobe Illustrator, InDesign, and Photoshop
• Excellent verbal communication skills
• Ability to handle multiple priorities in a fast-paced environment
• Effective organizational skills (planning, scheduling, prioritizing)
• Ability to work with diverse individuals
• Ability to identify and collaborate with Department subjects matter experts
• Meticulous orientation to deadlines and details
• Experience with speechwriting
• Proficient in a designated Citywide language (Spanish, Chinese, Russian, Bengali, Haitian Creole, Korean, Arabic, Urdu, French, or Polish)

Benefits

• Public Service Loan Forgiveness