Responsibilities

• Create compelling, on-brand content showcasing our customers, capabilities, and culture.
• Manage our social channels including LinkedIn, Instagram, Facebook, X, and help us launch our TikTok.
• Help execute our editorial calendar and campaigns.
• Manage Twilio’s employee advocacy program, equipping our global and regional teams to share content.
• Engage and build our community of technical developers, consumers, and business decision makers daily.
• Collaborate with key company stakeholders on goals for campaigns, product releases, events, and other company-wide initiatives.
• Contribute to Twilio’s mission of building the world’s leading customer engagement platform by showing what’s possible with it.
• Create interesting, engaging content for our top executives.
• Perform analysis and use data to prove our program is growing and our bets are paying off.
• Constantly experiment and test new tactics to reach new audiences.

Requirements

• Has experience managing brand social.
• Expresses complex thoughts or ideas in 100 characters or less.
• Thinks outside of the box and presents ideas clearly.
• Is organized and loves to take projects and run with them.
• Uses data to tell a story and has proven success on social.
• Experience using social management tools, including Sprout Social, Canva, Figma, EveryoneSocial.
• Enjoys building community.
• Likes to have fun.
• Location: remote, not eligible to be hired in CA, CT, NJ, NY, PA, WA.

Preferred

• Experience with live video
• Experience with graphic design

Benefits

• Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more.
• Offerings vary by location.
• This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan.
• All roles are generally eligible for health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.