Social Media & Member Relations Manager

Nampa, ID (On-site)

$62K/yrMid LevelFull time

Posted 1 month ago

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Job Summary

Own social strategy and member-focused engagement across channels, turning content, events, and partnerships into loyalty and growth.

  • Social strategy: develop and execute programs that drive engagement and brand lift across platforms.
  • Cross-functional collaboration: coordinate campaigns with marketing, field teams, and events to elevate membership value.
  • Data-driven iteration: analyze engagement, member feedback, and behavior to improve content, activations, and retention.

Job Description

Responsibilities

  • Develop and execute social media strategies across all platforms (Facebook, Instagram, YouTube, etc.) to grow engagement, brand awareness, and customer acquisition.
  • Lead all social-based marketing initiatives, including content planning, execution, and performance tracking.
  • Create and oversee high-quality creative assets (photo, video, graphics, print, digital campaigns) that align with brand standards.
  • Maintain and strengthen the Valley Wide and Valley Ag brands across all channels and touchpoints.
  • Collaborate with internal teams (marketing, category managers, field managers, store operations) to execute campaigns and promotions effectively.
  • Analyze performance metrics, customer behavior, and engagement data to improve marketing effectiveness.
  • Manage relationships with external vendors including creative agencies, videographers, and media partners.
  • Develop and manage budgets for social media and creative marketing initiatives.
  • Travel to Valley Wide locations is needed to capture content and support local marketing efforts.
  • Support initiatives that promote the value of membership through digital channels, events, and outreach efforts.