Social Media Manager

Charlotte, NC (On-site)

Salary Not AvailableMid Level3+ years expFull time

Posted 3 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Drive platform strategy and execution of organic social across priority channels to elevate brand presence.

  • Own platform strategy and enterprise-wide social content execution
  • Must-have: 3–5+ years in social media management with platform-level scope
  • Standout: Cross-functional collaboration with content, creative, and analytics teams

Job Description

Responsibilities

  • Platform Strategy & Organic Social Leadership
  • Own and evolve platform-level strategy across priority social channels (e.g., LinkedIn, Instagram, Facebook, etc.)
  • Define the role, purpose, and content approach for each platform to ensure intentional and differentiated execution
  • Partner with the Social Media Director to refine and advance the organic social strategy
  • Maintain deep expertise in social trends, platform updates, and emerging opportunities, bringing forward recommendations and POVs
  • Content Integration & Social Execution
  • Manage and execute an enterprise-wide social content calendar, ensuring consistent, always-on brand presence
  • Partner closely with Content Strategy to translate content pillars and messaging into platform-native execution
  • Collaborate with internal content creators to develop social-first content formats and storytelling approaches
  • Own copywriting for real-time and quick-turn content, while editing and refining externally developed content

Requirements

  • 3–5+ years of experience in social media management, content marketing, or digital marketing, with a strong focus on organic social
  • Demonstrated experience owning and executing platform-level social strategies, with an understanding of how different platforms serve different roles within a broader marketing ecosystem
  • Strong understanding of social content and storytelling, with the ability to translate brand and content frameworks into platform-native social execution
  • Experience partnering cross-functionally with content, creative, media, digital, and analytics teams
  • Strong writing, editing, and communication skills, with attention to detail and ability to adapt tone for different audiences and platforms
  • Experience managing social media calendars, publishing workflows, and community engagement in a fast-paced environment
  • Familiarity with social media tools and platforms (e.g., Sprinklr, Hootsuite, native platform tools) and comfort navigating platform updates and changes
  • Ability to operate in a regulated environment, with experience or comfort working within compliance, legal, and risk frameworks
  • Highly organized, proactive, and comfortable working in a cross-functional, matrixed organization
  • Curiosity and awareness of emerging trends across social platforms, content formats, and digital behavior, with a desire to continuously test and learn

Preferred

  • Work experience in Financial Services or highly regulated industry a plus

Benefits

  • Medical with wellness incentives, dental, and vision
  • HSA with company match
  • Maternity and parental leave
  • Tuition reimbursement
  • Mentor program
  • 401(k) with 6% match
  • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
First Horizon Bank logo

First Horizon Bank

5.0 Glassdoor

When we opened our doors in 1864 on North Court Street in Memphis, we had a simple mission: to provide the best service to our customers, one opportunity at a time. In the 161 years that followed, our communities transformed and expanded. We’ve seen our business and banking in general grow and adapt to the changing needs of customers through the years. But one thing that will always remain constant is our commitment to financial integrity and to helping our customers take good care of their money.Big bank muscle with small bank hustle. That's First Horizon.

Founded in 1900
Memphis, Tennessee, USA
7.6K employees (107 in marketing)
100% recommend to a friend

Traffic Signals

Monthly Visitors
2.6M
Monthly Google Ads Budget
$81.9K
Traffic Source Mix
Search
19.7%
Direct
76.6%
Referral
3.1%
Social
0.1%
Paid
0.5%

Headcount Trend

Current headcount: ~7.6K

Marketing Team

Marketing Team Size
89 (1% of company)
Median Career Experience
18 years
Median Tenure
4.9 years

Recent News