Social Media Manager

Boston, MA (On-site)

$79K/yr – $130K/yrMid Level5+ years expFull time

Posted 3 months ago

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Job Summary

Drive Chewy Vet Care’s organic social and influencer work across platforms, partnering with creators and cross-functional teams to boost awareness, engagement, and conversions.

  • Own and execute organic social and influencer programs end-to-end
  • Must-have: 5+ years in social or influencer marketing with solid creative development
  • Standout: Collaboration with in-house veterinary experts and cross-functional teams to inform campaigns

Job Description

Responsibilities

  • Support the development and execution of organic social and influencer marketing strategies that drive awareness, engagement, and conversion for Chewy Vet Care.
  • Manage and maintain the brand social content calendar, translating campaign priorities and business objectives into platform-native content plans and creative briefs.
  • Develop and execute influencer marketing programs alongside our influencer agency, including identifying, vetting, and managing relationships with creators across platforms such as Instagram, TikTok, and YouTube.
  • Partner with creators and internal creative teams to produce authentic, engaging social content, including evergreen storytelling, campaign-based content, and real-time social moments.
  • Collaborate cross-functionally with Performance Marketing, Marketing Analytics, Creative, PR, and Community Management teams to support integrated campaigns and ensure alignment across channels.
  • Work closely with Chewy’s in-house veterinary experts to inform customer-first campaigns that build pet health awareness for both consumer and B2B audiences.
  • Monitor and analyze organic social and influencer performance, identifying trends, insights, and optimization opportunities to improve campaign effectiveness.
  • Contribute to campaign reporting and measurement, partnering with analytics teams to deliver actionable insights and connect social performance to broader marketing impact.
  • Stay current on social media trends, platform updates, and creator marketing best practices, recommending new opportunities and technologies to evolve social and influencer programs.

Requirements

  • Bachelor’s degree in marketing, advertising or related field required.
  • 5 years working in a social or influencer marketing role
  • Experience in strategic brainstorming, campaign development, creative brief development.
  • Proven aptitude for quick creative thinking with acute attention to detail within tight deadlines.
  • Ability to work on multiple projects simultaneously.
  • Ability to adapt to new strategies, processes, and innovation with a positive attitude in driving adoption as well as a continuous improvement mindset with structured problem-solving skills.
  • Proven ability developing social creative is a requirement (TikTok, Meta, YouTube, Twitter, Snapchat, etc.)

Benefits

  • We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident.
  • We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
  • Exempt salary team members have unlimited PTO, subject to manager approval.
  • Team members will receive six paid holidays per year.
  • Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy logo

Chewy

At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.

Founded in 2011
Fort Lauderdale, Florida, USA
13K employees (725 in marketing)

Traffic Signals

Monthly Visitors
43.7M
Monthly Google Ads Budget
$3.2M
Traffic Source Mix
Search
27.5%
Direct
65.7%
Referral
4.1%
Social
1.6%
Paid
0.9%

Headcount Trend

Current headcount: ~13.1K

Marketing Team

Marketing Team Size
508 (4% of company)
Median Career Experience
13 years
Median Tenure
4.1 years
Marketing Roles Posted (Last 30 Days)
3

Funding

Total Funding
$951M
Last Raise
$500M
Post IPO Secondary, 1 years ago

Funding History

  • Sep 2024
    Post IPO Secondary • $500M
  • Apr 2017
    Series F • $125M
  • Feb 2017
    Debt Financing • $90M

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