Responsibilities

• Coordinate social media and marketing leads to create and organize compelling social content across multiple brands simultaneously
• Write creatively yet collaboratively within the sphere of each brand, with an emphasis on captions and asset selection
• Create detailed spreadsheets and proposals for social calendars across concerts, branded shows, and festivals
• Schedule and execute social posts upon approval from show leads
• Coordinate asset distribution and social posting for internal departments such as merchandise, nightclubs, and record label
• Partner with Insomniac Headliner Experience team to monitor and address customer service inquiries and deliver social feedback
• Create social reports and summaries recapping on-sales, events, and major announcements
• Support social and marketing teams with on-site duties at events and festivals
• Hire, onboard and train various team members and final bullet of other tasks as needed/assigned
• All other tasks as assigned

Requirements

• Bachelor’s Degree in Marketing or related field/experience
• 2+ years’ experience with customer service and social media marketing
• Understanding of electronic music, festival culture, and the live music space
• In-tune with local music scene, venues, and nightclubs
• Organized self-starter with meticulous attention to detail
• Knowledge of Facebook, Twitter, Instagram, Instagram Stories, TikTok, Snapchat, YouTube, and other live streaming apps and social media platforms
• Experience in social media management/monitoring tools such as: HootSuite, TweetDeck and Sprinklr
• Proficient in grammar, copywriting and asset selection
• Must have basic knowledge of Adobe Photoshop, GIF creation, and other content creation apps.
• Experience working on-site at concerts, music festivals, or other large-scale events