Responsibilities

• Drive day-to-day workflow for the creation of posts, including drafting copy, coordinating or creating creative assets, editing, shooting, routing content for reviews and approvals, and maintaining accurate compliance documentation.
• Schedule and publish content using social management tools, ensuring tagging, accessibility standards, and compliance requirements are met.
• Monitor engagement and comments across channels, flagging audience questions, trends, or potential risks by responding directly or routing to the appropriate team.
• Pull weekly and monthly performance metrics to contribute to reporting and optimization efforts.
• Partnering with Marketing, Creative, and Comms, assist in packaging product launches, research, and marketing initiatives into social-ready formats including product explainers and social first stories.
• Contribute ideas during brainstorms and support timely content tied to market events, and key brand moments.
• Stay up-to-date on social trends to identify opportunities and know when to be bold (but also when to be…demure).

Requirements

• 2-3 years of experience in social media, digital marketing, or content creation; experience in financial services or other regulated industries is a plus.
• Established ability to manage day-to-day publishing across corporate social channels.
• Experience with social video, including short-form video creation and platform-native best practices.
• Excellent writing and visual communication skills, with demonstrated ability to capture and apply a consistent brand voice.
• Strong organizational skills and attention to detail; ability to manage multiple platforms and priorities.
• Familiarity with any analytics and scheduling tools (e.g., Hootsuite, Meta, and other native platform insights).
• Experience using Adobe Creative Suite, Figma, Captcut, Edits or similar design tools, with a comfort leveraging AI capabilities to ideate and execute content faster.
• Strong working knowledge of social best practices, including formatting, tagging, accessibility, and engagement norms.
• Collaborative mindset and comfort working cross-functionally with different teams across the organization.

Benefits

• We offer a competitive suite of benefits , including medical, dental, and vision coverage; life and AD&D insurance; short- and long-term disability; infertility support and WPATH-aligned transgender health benefits; an Employee Assistance Program (EAP); transit benefits and FSA and HSA options
• Ownership: Equity for all employees, including new hire and refresher grants.
• Time: Flexible paid time off, paid parental leave, and a fully paid four-week sabbatical in your sixth year.
• Growth: Company-paid professional coaching for all employees.
• Wealth: Day-one 401(k) match plus matching on qualified student loan payments.