Responsibilities

• plan, prepare, and maintain accurate content across assigned digital channels.
• Monitor responses and performance signals, routing customer or reputation issues to the correct owner.
• Archive final assets and results so the team can reuse learning without confusing drafts with approved material.
• Translate approved themes or briefs into a practical content calendar with owners, formats, channels, and deadlines.
• Draft, edit, or coordinate copy and creative assets while maintaining the intended brand voice and factual accuracy.
• Check links, tags, dates, calls to action, accessibility details, and approvals before publishing or scheduling.
• In this Social Media Specialist role, success means content is accurate, on brand, approved, and delivered on schedule; channel responses receive follow-up; and final assets remain easy to locate.

Requirements

• Full-time.
• Associate level.
• 100% remote within the United States.
• The role uses approved digital systems, email, phone, shared documents, and remote collaboration tools; reliable internet access and secure handling of company or customer information are required.
• Strong writing, editing, content-calendar, and digital-publishing skills.
• Attention to tone, claims, links, formatting, and approval status.
• Ability to interpret basic engagement data without overstating impact.