Social Media and Community Manager

Kensington, MD (Hybrid)

$60K/yr – $75K/yrMid Level5+ years expFull time

Posted 21 hrs ago

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Job Summary

Owns the social media and online community strategy end-to-end, driving content, engagement, analytics, and cross-functional collaboration, with a focus on campaigns, events coverage, and member participation.

  • Own social media calendar, content development, and performance reporting.
  • Lead community growth, engagement, and member participation across channels and partnerships.

Job Description

Responsibilities

  • Social Media
  • - Maintain and execute social media calendar, incorporating new, recurring, and evergreen content, triaging requests, drafting and refining engaging copy, identifying accompanying multimedia, and scheduling posts.
  • - Oversee and continue to optimize overall social media strategy, ensuring consistent messaging and publication cadence, assessing content performance, and refining approaches based on best practices in order to strengthen engagement, extend reach, and advance the mission.
  • - Develop, collaborate with design colleagues, and/or source compelling visual content for social posts.
  • - Monitor, engage, and, as appropriate, respond to comments, mentions, posts, and direct messages.
  • - Serve as the liaison for volunteer social media teams, including recruiting, onboarding, and serving as an ongoing resource.
  • - Remain current, staying apprised of: social media trends, platform and algorithm updates, best practices, and sentiment; outside programs and services that provide supplemental support for social media management, exploring value, vetting, and proposing their adoption, when appropriate; and new platforms, evaluating opportunities and potential challenges.
  • - Provide onsite social media coverage of key College events (e.g., Annual Scientific Meeting, Advocacy Day, and others, as advised).
  • - Operate with an innovative mindset, brainstorming, testing, and implementing new ways to present and deliver content.
  • - Collect, review, and report performance analytics across platforms and prepare routine and discrete reports, as needed.

Requirements

  • Bachelor’s degree required—preferably in communications, digital media, journalism, or a related field.
  • 5-7 years of communications experience, including in social media management.
  • Preferred but not required: Experience in health/science communications, government, and/or associations.

Preferred

  • Adobe InCopy
  • Adobe Photoshop
  • Adobe Premiere Pro
  • WordPress
  • Experience with an email service provider(s)
  • Experience with scholarly publications

Benefits

  • Benefits package includes health, dental, vision, disability and life insurance, retirement plan with employer matching, and paid time off.
American College of Gastroenterology logo

American College of Gastroenterology

3.5 Glassdoor

Founded in 1932, the American College of Gastroenterology (ACG) is an organization with an international membership of over 20,000 individuals from 86 countries. The College’s vision is to be the preeminent professional organization that champions the prevention, diagnosis, and treatment of digestive disorders, serving as a beacon to guide the delivery of the highest quality, compassionate, and evidence-based patient care. The mission of the College is to enhance the ability of our members to provide world class care to patients with digestive disorders and advance the profession through excellence and innovation based upon the pillars of Patient Care, Education, Scientific Investigation, Advocacy and Practice Management.ACG: www.gi.orgACG Meetings: acgmeetings.gi.orgThe American Journal of GastroenterologyClinical and Translational GastroenterologyACG Case Reports JournalEvidence-Based Gastroenterology: An ACG Publication

Founded in 1932
Rockville, Maryland, USA
125 employees (17 in marketing)
1% recommend to a friend

Traffic Signals

Monthly Visitors
293.7K
Traffic Source Mix
Search
57.4%
Direct
32.7%
Referral
5.3%
Social
0.8%

Headcount Trend

Current headcount: ~125

Marketing Team

Marketing Team Size
13 (10% of company)
Median Tenure
2.7 years
Marketing Roles Posted (Last 30 Days)
1

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