Social Content and Community Specialist

Oakland, CA (Hybrid)

$78K/yr – $87K/yrMid Level4+ years expFull time

Posted 10 hrs ago

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Job Summary

Own and lead end-to-end influencer campaigns across TikTok, Instagram, and YouTube, driving creator outreach, vetting, negotiations, content guidelines, and cross-team optimization.

  • Own outreach, vetting, and relationship management
  • Lead negotiations, contracts, and brand-safety compliance

Job Description

Responsibilities

  • End-to-End Campaign Management: Design and execute influencer strategies across TikTok, Instagram, and YouTube. You are responsible for the “heavy lifting” of creator outreach, vetting, and relationship management.
  • Data-Driven Vetting: Utilize CreatorIQ and Infegy to identify creators who align with client demographics, ensuring high-quality audiences and brand safety.
  • Negotiation & Contracting: Lead talent negotiations and develop legal contracts, managing usage rights, exclusivity, and deliverables to protect agency and client interests.
  • Content Excellence: Develop creative briefs and guidelines that ensure creator content meets client standards and FTC disclosure requirements while maintaining the influencer’s authentic voice.
  • Advanced Analytics: Use Infegy for audience sentiment analysis and Sprout Social to monitor broader social conversation and engagement trends surrounding campaigns.
  • Performance Reporting: Establish KPIs for every campaign. Build comprehensive post-campaign reports that detail ROI, Earned Media Value (EMV), and actionable insights for the Senior Manager and clients.
  • Cross-Channel Alignment: Work with Planning, Account, and Data teams to ensure influencer content includes trackable links, custom codes, and “search-friendly” captions to drive conversion.
  • Subject Matter Expert: Serve as the lead technical voice in client meetings, confidently presenting creator recommendations and explaining performance data.
  • Tool Management: Act as the power-user for the agency’s tech stack (CreatorIQ, Infegy, Sprout Social), ensuring all data is organized and the creator database is constantly updated.
  • Budget Accountability: Manage campaign budgets with precision, tracking spend against project profitability targets and ensuring timely creator payments.

Requirements

  • 4+ years of experience in influencer marketing or talent management, ideally within an agency environment.
  • Proven Individual Contributor: Extensive experience managing high-volume campaigns (20+ creators simultaneously) from start to finish without requiring daily supervision.
  • Tech Proficiency: Advanced hands-on experience with CreatorIQ (discovery/CRM), Infegy (social listening/consumer insights), and Sprout Social (scheduling/analytics).
  • Strong Negotiation Skills: Deep understanding of influencer market rates, usage rights, and contract redlining.
  • Communication: Exceptional presentation skills; able to distill complex social data into clear “wins” for clients.
  • Detail-Oriented: A “zero-mistake” approach to FTC compliance and brand safety guidelines.
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Harlow

Helping freelancers find new clients and build thriving businesses.

Founded in 2021
21 employees (3 in marketing)

Traffic Signals

Monthly Visitors
19.9K
Traffic Source Mix
Search
21.3%
Direct
47.3%
Referral
8.6%
Social
4.3%

Headcount Trend

Current headcount: ~21

Marketing Team

Marketing Team Size
3 (14% of company)
Marketing Roles Posted (Last 30 Days)
2