Social and Community Manager

San Mateo, CA (Remote)

$140K/yr – $160K/yrMid Level3+ years expFull time

Posted 5 weeks ago

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Job Summary

Own the community voice for Fireworks by spotting timely angles, turning data into shareable narratives, and coordinating events that scale engagement across channels.

  • Narrative & Trend Judgment: frame timely stories that spark conversation and give the community a reason to talk.
  • Data, Analysis & Reporting: translate daily metrics into actionable content decisions with clear dashboards.
  • Content Creation & Execution: produce on-brand AI topics with fresh formats and a tight social calendar.

Job Description

Responsibilities

  • Narrative & Trend Judgment: Track conversations relevant to Fireworks in real time, judge what's worth jumping on versus noise, and move fast when a moment opens with a strong instinct for tone and timing. Frame narratives that give the community and market a reason to talk about Fireworks, not just one-off posts.
  • Data, Analysis & Reporting: Monitor social, Discord, and community platforms daily using analytics tools. Track the metrics that matter (engagement, reach, sentiment, growth, community health), turn them into clear reports, and use insights to recommend content changes, experiments, and next steps.
  • Content Creation & Execution: Create on-brand content informed by data, trends, and community feedback. Generate fresh formats that make technical AI topics shareable, own the social calendar, and ship consistently without losing the creative edge.
  • Community Engagement: Moderate discussions, answer questions, welcome members, and foster helpful conversations. Support and help run community programs (Champion/Ambassador initiatives, newsletters, AMAs, cohorts), and proactively spot ways to strengthen connections.
  • Events & Cross-Team Collaboration: Help plan and execute virtual and in-person events, webinars, and meetups, measuring impact to improve future ones. Keep calendars, trackers, and dashboards meticulously organized, and share data-driven insights with marketing, product, and engineering so efforts run smoothly and scale.

Requirements

  • 3–6 years of hands-on experience in social media management or community management (developer or AI communities preferred).
  • Sharp judgment on what's worth a reaction and what to ignore, plus a track record of content or narratives that actually traveled.
  • Strong excellence in data and analytics, you confidently track metrics, interpret performance, create reports/dashboards, and use insights to guide execution and optimization.
  • Self-starter mindset: comfortable proactively identifying trends and opportunities, then recommending actions or ideas to the team.
  • Creative thinker who generates fresh content ideas and approaches while staying on-brand.
  • Hands-on experience actively engaging and growing communities (Discord, Reddit, X, forums, etc.).
  • Experience with social and community analytics tools (native platforms + tools like Sprout Social or similar).
  • Meticulously organized with strong project management skills.
  • AI native, you use LLMs and generative AI tools daily and understand developer workflows around models and inference.
  • Strong execution skills: reliable, detail-oriented, and proactive in delivering high-quality work in a fast-paced environment.

Preferred

  • Experience supporting or contributing to community programs and events.
  • Familiarity with AI infrastructure or open-source model communities (e.g., Hugging Face ecosystem).
  • Basic video or multimedia production skills.
  • Background in fast-paced startup environments
Fireworks AI logo

Fireworks AI

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Fireworks is the fastest way to build, tune, and scale AI on open models. Ship production-ready AI in seconds on our globally distributed cloud infrastructure, optimized for your use case. Fireworks powers production workloads at companies like Uber, Doordash, Notion, and Cursor—delivering 15× faster speed, 4× lower latency, and 4× more concurrency than closed models.

Founded in 2022
Redwood City, California, USA
149 employees (7 in marketing)
0% recommend to a friend

Traffic Signals

Monthly Visitors
250K
Monthly Google Ads Budget
$187
Traffic Source Mix
Search
40.4%
Direct
49.7%
Referral
6.8%
Social
2.3%
Paid
0.7%

Headcount Trend

Current headcount: ~151

Marketing Team

Marketing Team Size
6 (4% of company)

Funding

Total Funding
$327M
Last Raise
$230M
Series C, 5 months ago

Funding History

  • Oct 2025
    Series C • $230M
  • Oct 2025
    Secondary Market • $20M
  • Jul 2024
    Series B • $52M

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